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Service Agent Customization with Prompt Builder
Module

Service Agent Customization with Prompt Builder

Create a custom agent to respond to and resolve customer issues.

Start
+1,500 points
Intermediate
Administrator
~1 hr 20 mins

Skills you will gain

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  • Artificial Intelligence
  • AI Agents

Products

  • Agentforce
+1,500 points
Intermediate
Administrator
~1 hr 20 mins
~1 hr 20 mins

Available on these trails

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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.