Skip to main content Join the Agentforce Virtual Hackathon to build innovative solutions and compete for a $50k Grand Prize. Sign up now. Terms apply.
Artificial Intelligence for Customer Service
Module

Artificial Intelligence for Customer Service

See how artificial intelligence is changing customer service, from chatbots to analytics.

Start
+200 points
Foundational
Customer Service Professional
~15 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Applications of AI
  • Artificial Intelligence
  • Customer Service
  • Business Solutions

Products

  • Service Cloud
+200 points
Foundational
Customer Service Professional
~15 mins
~15 mins

Available on these trails

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.