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Agentforce IT Service Basics
Module

Agentforce IT Service Basics

Learn how Salesforce Agentforce IT Service improves delivery and IT processes.

Start
+300 points
Foundational
Business Analyst
~20 mins

Skills you will gain

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  • Office and Productivity Technology
  • Business Operations
  • Change Management
  • IT Management
  • AI Agents

Products

  • Agentforce
  • Industry Solutions

Industries

  • High Tech
+300 points
Foundational
Business Analyst
~20 mins
~20 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.