Skip to main content From 16:00 UTC on January 17, 2026, to 20:00 UTC on January 17, 2026, we will perform planned maintenance on the Trailhead, myTrailhead, and Trailblazer Community sites. During the maintenance, these sites will be unavailable, and users won't be able to access them. Please plan your activities around this required maintenance.
Agentforce: Agent Planning
Module

Agentforce: Agent Planning

Learn best practices for planning an effective, trusted AI agent.

Start
+500 points
Intermediate
Business Analyst
~55 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • AI Development
  • Artificial Intelligence
  • AI Ethics and Trust
  • AI Agents
  • Business Solutions

Products

  • Agentforce
+500 points
Intermediate
Business Analyst
~55 mins
~55 mins

Available on these trails

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.