New to the world of Salesforce administration and ready to hit the ground running? If so, this track is for you. Learn the fundamentals of administering Salesforce, including how to set up new users and ensure that they have access to the data they need. Discover how to import data from external systems, automate business processes, create reports and dashboards to analyze real-time data, and solve business problems by customizing the Salesforce Platform.

You will learn how to:

• Apply best practices to become a highly-skilled administrator.
• Customize your application, including page layouts, fields, tabs, and business processes.
• Create a secure Salesforce environment.
• Generate reports and dashboards.

Audience:

This track is ideal for:

• New Salesforce Administrators
• Sales Operations or power users looking to deepen their Salesforce knowledge
• Anyone looking to earn their Salesforce Administrator certification

Are you ready to experience the power of no-code development? If so, this track is for you. Learn about the Salesforce suite of no-code and low-code development tools and how to extend Salesforce with Flow, customize user interfaces with Lightning pages and Lightning apps, troubleshoot data and record access, automate complex business processes, and much more.

You will learn how to:

• Write Record Trigger Flows and Screen Flows
• Create your data model and business logic.
• Configure and manage security settings.
• Customize the user interface.
• Automate complex business processes.
• Use Lightning to build apps and extend the capabilities of Salesforce.

Audience:

This track is ideal for:

• Developers who want to get started with app development on the Salesforce platform
• Anyone looking to earn their Salesforce Platform App Builder certification

Looking to earn your MuleSoft Certified Developer Level 1 credential? If so, this track is for you. Learn how to prepare for the exam by exploring the exam’s topic areas, mapping them to the Anypoint Platform Development: Fundamentals, and identifying specific areas to study. Validate that you have the knowledge and skills to design, build, test and debug, deploy, and manage basic APIs and integrations, moving from Anypoint Platform to Anypoint Studio and back.

You will learn how to:

• Understand the exam structure and question types.
• Interpret the concepts being tested by an exam question.
• Determine how questions relate to developing on the Anypoint platform.
• Allocate your time studying for the exam.

Audience:

This track is ideal for:

• Anyone with 6+ months developing on the Anypoint platform
• Anyone who has attended the Anypoint Platform Development: Fundamentals self-paced or instructor-led course
• Anyone looking to earn their MuleSoft Certified Developer Level 1 certification

Are you an experienced programmer who already knows how to build pro-code solutions using object-oriented programming languages such as Java, and are familiar with the Salesforce Security and Data Model and the no-code and low-code capabilities of the platform? If so, this track is for you. Learn how to create pro-code solutions using Salesforce's language (Apex), and discover how to design pro-code solutions that take advantage of no-code customizations.

You will learn how to:

• Customize business logic using Apex classes and triggers.
• Access data in Salesforce using SOQL.
• Manipulate records in Salesforce using DML.
• Employ best practices for designing efficient Apex solutions.

Audience:

This track is ideal for:

• Developers with knowledge of the Salesforce Platform and experience in object-oriented programming who want to transfer their programming skills to the Salesforce Platform
• Anyone looking to earn their Salesforce Platform Developer I certification

Are you ready to transition your thinking to an Architect mindset and start building your Integration Architect expertise? If so, this track is for you. Dive into the integration domain of the Salesforce platform. Learn about integration architecture, integration capabilities, integration patterns, integration security, and the considerations that should be made when architecting a high-performing enterprise integration solution on the Salesforce Platform.

You will learn how to:

• Decide between integration architectures.
• Decide the right integration capabilities for a solution.
• Implement event-driven architecture.
• Apply integration security.

Audience:

This track is ideal for:

• Aspiring Salesforce Architects
• Salesforce developers and administrators looking to expand their overall capabilities with the Salesforce Platform
• Existing business analysts, consultants, or technical experts working to earn their Integration Architect certification

Are you ready to transition your thinking to an Architect mindset and start building your Data Architect expertise? If so, this track is for you. Dive into the data domain of the Salesforce platform. Learn about data modeling, Salesforce data management, large data management, data migration, master data management, data governance, and the considerations that should be made when architecting a high-performing enterprise data management solution on the Salesforce Platform.

You will learn how to:

• Design scalable data models.
• Learn about Salesforce data management.
• Learn about large data volume considerations.
• Make decisions about data migration, master data management, and data governance.

Audience:

This track is ideal for:

• Aspiring Salesforce Architects
• Salesforce developers and administrators looking to expand their overall capabilities with the Salesforce Platform
• Existing business analysts, consultants, or technical experts working to earn their Salesforce Data Architect certification

Are you looking to get up and running on the Salesforce Marketing Cloud Email Application? If so, this track is for you. Gain hands-on experience managing subscriber data, segmenting data to deliver relevant messages, creating emails with best practices in mind, learning about the various automation tools available to automate campaigns and daily tasks, analyzing results, and understanding metrics.

You will learn how to:

• Understand the different ways to store data in the Marketing Cloud and how to build relational data models.
• Create targeted, relevant messages utilizing simple and advanced segmentation tools based on subscriber data and behavior.
• Leverage different testing and sending options for your targeted messages.
• Discover automated methods for sending different email communications utilizing triggers, Automation Studio, and Journey Builder.
• Create reports and analyze data for further insights.

Audience:

This track is ideal for:

• Digital email marketers who are responsible for managing their organization’s Marketing Cloud orgs
• Anyone interested in earning their Salesforce Marketing Cloud Email Specialist certification

Looking to earn your Tableau Data Analyst credential? If so, this track is for you. Learn how to prepare for the exam by exploring the exam’s topic areas and sample questions. Get hands-on with Tableau and explore the knowledge and skills that are needed to pass the exam.

You will learn how to:

• Understand the exam structure and question types.
• Interpret the concepts being tested by an exam question.
• Understand how to connect to data sources and perform data transformations.
• Allocate your time studying for the exam.

Audience:

This track is ideal for:

• Anyone with 6+ months of experience using Tableau Desktop
• Anyone looking to earn their Tableau Data Analyst certification

Are you in the Salesforce Industries ecosystem and wondering what OmniStudio is? Would you like to see how the package allows you to quickly develop and deploy engaging customer-focused solutions? If so, this track is for you. Learn the fundamentals of building an OmniStudio solution, including how FlexCards, OmniScripts, DataRaptors and Integration Procedures work together to elevate the end-user experience. You’ll learn how to retrieve and transform internal and external data using these no-code tools to provide a Customer 360 view of data in the system.

You will learn how to:

• Create FlexCards and deploy them in an OmniStudio console to build that Customer 360 view.
• Create OmniScripts to guide user engagement through processes.
• Create and modify DataRaptors to get data from Salesforce, transform data, and save data back to Salesforce.
• Use Integration Procedures to execute complex operations on the server, including pulling data from internal and external sources.

Audience:

This track is ideal for:

• Developers who are interested in learning about how Industries can provide Customer 360 solutions
• Advanced systems admins who are interested in challenging themselves
• Anyone looking to earn their OmniStudio Developer certification

Are you seeking to learn comprehensive examples that introduce the core programming concepts, relevant files, and scripting language for Salesforce B2C Commerce with SFRA? If so, this is the track for you. A must for new and experienced Salesforce B2C Commerce developers looking to ramp up on Storefront Reference Architecture, this track covers how to customize the Storefront Reference Architecture and modify a B2C Commerce Cloud storefront.

You will learn how to:

• Create, use, and modify JavaScript controllers to add business logic to a site.
• Use B2C Commerce viewModel to retrieve data while applying business logic for the storefront.
• Create custom views for your storefront using ISML templates, Content Slots, and Page Designer.
• Handle advanced features like hooks, jobs, custom objects, and command-line tools.

Audience:

This track is ideal for:

• Developers with at least two years of experience with Java or JavaScript programming
• Familiarity with the jQuery library and JSON syntax
• Anyone looking to earn their B2C Commerce Developer certification