Skip to main content Scheduled Maintenance: Trailhead, myTrailhead, and Trailblazer Community will be offline January 17, 16:00–20:00 UTC. Thanks for bearing with us as we update your experience!
Illustration showing Trailhead profile cards with titles like 'Agentblazer Legend,' 'Agentblazer Innovator,' and 'Agentblazer Champion,' along with their progress stats, set against a purple gradient background. Agent Astro stands beside them.

Become an Agentblazer and build the future.

Agentblazers have the skills and the vision to transform how work gets done in the agentic AI era. They keep pace with innovation, use digital labor to create value for their companies, and leverage Agentforce to turn ideas into reality. The future is here, and it belongs to Agentblazers.

Illustration of Agent Astro is surrounded by AI badges on Trailhead, set against a soft gradient background with sparkles.

Keep your skills sharp with annual renewals

We're adding new learning content all year long to help you keep pace with the rapid changes in AI and Agentforce. Complete the latest trails to renew your Agentblazer Statuses annually and showcase your up-to-date expertise.
Group photo of four people smiling confidently while wearing navy 'Agentblazer' hoodies with Trailhead patches on the sleeves.

Connect with Agentblazers

Connect with Agentblazers from around the world to skill up on AI, discover use cases, hear from product experts, and more. Grow your AI expertise and your career.
Photo of a woman wearing a navy 'Agentblazer' hoodie against a mountain background, accompanied by logos for 'Certified AI Specialist' and 'Trailhead Superbadges'.

Put your Agentforce skills to the test

Validate your skillset by earning an Agentforce Certification. Certifications showcase your expertise, validate your knowledge, and open doors to new possibilities.
Two mobile phones showing the Trailhead app: one displays learning progress and community feed, the other celebrates earning a new badge with confetti.

Trailhead GO Mobile App

Learn new skills and connect with Trailblazers from anywhere. Download Trailhead GO for iOS or Android today.
Agentblazer Champion 2026
A Champion can confidently explain Agentforce concepts and their business value, focusing on foundational AI understanding and basic hands-on experience.
What’s been updated in this trail in 2026:
  • New: Becoming an Agentblazer
  • Removed: Connect Data 360 to Agentforce
Knowledge Gained:
  • Human-Agent Interaction: How humans and AI collaborate effectively.
  • AI Ethics: Addressing bias, transparency, and accountability.
  • Autonomous Agents: Understand agents, use cases, and CRM potential.
  • Agentforce Basics: Core concepts of agent creation using Salesforce tools.
  • Agent Builder Overview: Introduction to the Agent Builder tool for agent design.
Skills Developed:
  • Explain core AI concepts, including data fundamentals.
  • Articulate a simple business use case for an agent.
  • Use Prompt Builder to create prompt templates and write effective prompts.
  • Build a basic agent using Quick Start: Build Your First Agent with Agentforce.
Exclusions (What aren't you expected to do?)
  • Lead a build-your-agent workshop.
  • Design or build complex AI models or multi-agent systems.
Close
Agentblazer Innovator 2026
An Innovator, when presented with a business challenge, can implement Agentforce solutions to drive meaningful outcomes and value.
What’s been updated in this trail in 2026:
  • New: Threat Modeling for AI Agents
  • New: Agentforce Deployment: Quick Look
  • New: Agentforce Voice: Quick Look
Knowledge Gained:
  • Agent Planning: Define strategies for business-driven agent solutions.
  • Agent Testing & Troubleshooting: Identify and resolve agent performance issues.
  • Augmenting Agents with RAG: Use external knowledge for smarter, more dynamic responses.
  • Agent Deployment: Best practices for initial and post-launch agent optimization.
  • Agentforce in Action: Expanded use cases across Sales, Service, and Industries.
  • Hands-on Builds: Exposure to advanced builds such as Sales Coach and SDR Agents.
Skills Developed:
  • Build functional agents through superbadges and guided use cases.
  • Implement a working agent tailored to a specific business use case.
  • Lead small-scale AI implementation projects with measurable results.
Move on to the next Trail to learn how to:
  • Design complex, enterprise-wide AI strategies.
  • Serve as a strategic mentor across the organization.
  • Manage advanced multi-agent system architectures.
Close
Agentblazer Legend 2026
A Legend designs advanced agent customizations, crafts AI-driven business strategies, and mentors others across their organization and community.
What’s been updated in this trail in 2026:
  • New: Data 360-Powered Agentforce
  • New: Connect Data 360 to Agentforce
  • New: Agentforce and RAG: Best Practices for Better Agents
Knowledge Gained:
  • Advanced Agent Customization: How to customize agents using prompts, flows, and Apex.
  • Agent Data Management: Using Data Cloud for personalized experiences, grounding agents in data, and working with unstructured data.
  • Agent Testing and Monitoring: Developing testing strategies and using the Agentforce Testing Center.
  • Agent Deployment: Creating and deploying agents to Slack.
  • Agentforce Development Tools: Creating agents using Agentforce DX, the Agent API, and the Models API.
Skills Developed:
  • Design AI-driven business strategies.
  • Lead AI adoption efforts and bridge the gap between technical and business teams.
  • Customize and manage advanced agents.
  • Apply best practices for unstructured data and free-text fields in Agentforce.
Certifications:
  • Passed the AI Specialist Certification
Close