Hi everyone,
I'm looking for help regarding uploading files with the file uploader component into a digital experience site (which is connected to a screen flow) that has been accessed via URL in a mobile phone. When accesing the site in desktop, I'm able to select a file from my computer, which is followed by a pop-up window with the upload progress bar. When the upload is complete, the user has to click on "Done" to confirm the upload.
When doing the exact same process on mobile in a browser (tested both safari and chorme, as well as IOS and Android), the user can select a file or a photo from its own device, but after that no such pop-up window or any other window appears in order to confirm the upload. I'm sure that the files don't get uploaded to the file uploader component correctly, because when I click on "next" to proceed with the next screen of the flow, I stay on the same screen because it is mandatory to upload the files (we have a validation structure configured in our flow to not let users advance if they have not uploaded the files yet).
I read in a Salesforce blog that " The file upload component isn’t supported on mobile app or browser when used with flows that are accessed through URLs ", however I haven't been able to come up with a workaround for this case.
I would really appreciate any help!
Regards,
Bernardo
#Flow #Upload Files #Lightning File Uploader
Hi @Deepika Khanna, thank you for your fast response. My team and I are working towards finding a solution considering the fact that this limitation exists. We are hoping to solve this problem using any workaround the community could come up with.
