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#Campaign3 人正在讨论

I understand that a user must have the Marketing User checkbox enabled to create Campaign records in Salesforce. However, the Einstein Service Agent User doesn't allow the Marketing User checkbox to be enabled.

The same Flow works successfully when run by my admin user (who has the Marketing User checkbox enabled), but it fails when invoked by the Agentforce agent.

Does this mean that Campaign records cannot be created by the Einstein Service Agent User? If so, is there a recommended workaround or best practice for Agentforce use cases that need to create Campaign records? 

 

#Agentforce  #Campaign Object  #Campaigns  #Campaign

6 个回答
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Hi everyone,

 

I am wondering if anyone here uses outreach.io My company recently integrated outreach.io into our Salesforce and I am having a difficult time getting outreach created tasks and events on both lead and contact records to link properly to Salesforce campaigns. Outreach has suggested making a "text field" but as an admin I know that won't create the true connection to the campaign record. Does anyone have any experience or work arounds to make this connection proper in outreach and Salesforce?

 

#Campaign #Outreach.io #Outreach #Activities #Tasks #Events #Leads #Contacts 

11 条评论
  1. 2023年4月7日 18:22

    Hey Leah, I used to work for a company that uses outreach with salesforce. For some strange reason it wasn't salesforce causing the issues it was some "API" issue coming from outreach. I can ask around to see if they found a work around for you and send you any information I come across. 

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Hi All,

 

I need to Integrate Salesforce with Acoustic to send campaign data.

 

can anyone tell me how to do the integration with Acoustic ? I have never done it before.

 

any links or documents are also fine.

 

Thank you !!

 

#Integration #Campaign

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how do i summarize the child campaigns in a parent campaign record (ie. # of Opps, $ value, # Won etc)
13 个回答
  1. 2022年6月24日 21:23

    Hi, does anyone know how to prevent the hierarchy fields from showing duplicates?   Ideally these fields would add the total number of unique members from each respective child campaign rather than summing the total regardless if they are dups, no?   It's currently just adding all of the leads or contacts even if they are on multiple child campaigns.

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Hello everybody, I have a need that I would like to share with you. 

In salescloud I have to send an email with an ACCEPT CONTENT button to a group of users (about 2000). 

When these Accounts accept the content of the email, a reply email is sent. 

Finally I would like to track on each Account whether he sent the reply or not. 

 

How would you do it? Would you use standard features? Do you know APPs that already do this job?  Thanks in advance.

 

#Mailings #Campaign #Campaign Members #Flow

1 条评论
  1. 2022年2月24日 18:06

    Hi @Michele Tancorra - I dont think there would be any possible out of the box features for the requirement. 

    You can create a custom button the Account detail page and call your apex class to update on the Account using some checkbox field.

     

    Thanks

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Hey Trailblazers, 

 

I have a requirement to reroute recurring donations from a 2021 campaign to a new 2022 campaign. Any direction would be greatly appreciated. #Nonprofit #Nonprofit Success Pack #Campaign #Recurring Donation 

4 个回答
  1. 2022年2月4日 12:23

    Hi @Wes Reed, you wouldn't usually "route" the donations to the campaign. The campaign is used to capture the marketing initiative, so if the campaign was in 2021, those funds would continue to come in for 2022, but would not have their campaign changed. 

     

    See these trailhead badges for more: https://trailhead.salesforce.com/en/content/learn/modules/campaign_basics/campaigns_basics_unit_1

    https://trailhead.salesforce.com/en/content/learn/modules/campaign-management-with-nonprofit-success-pack?trail_id=fundraise-with-nonprofit-success-pack-npsp

     

    In terms of allocating funds, you could look at using General Accounting Units (GAUs) - see more info here: https://powerofus.force.com/s/article/GEM-Set-Up-GAUs-for-Allocations

     

    Let us know how you get on!

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I am starting to utilize #campaigns at my organization and could use some tips and tricks. Is anyone free to give recommendations and share experiences? 

2 个回答
  1. 2021年12月15日 16:25

    Thanks so much!  Can each #campaign member have a different description?  An example I have 2022 Hairstyles campaign.  Under the campaign, I add Allison Smith.  Can I add a description such as Allison wants blue hair? 

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I would like a related list of Campaigns the contact is a member of filtered by the type of campaign.

So all campaigns where Type = Fundraising.

The standard related list is called Campaign History.

Is the related list object  (Object API) Campaign or Campaign Member?

What settings should I use for 

RelatedListNaje

Parent Field in Child Object

Filter

 

I'm a newbie to this. Thanks for any help.

 

@CMTD

 

#Data Management

9 个回答
  1. 2021年11月2日 00:31

    Sure, here are a few screenshots for you - let me know if this helps. This example is with Campaigns of type Event rather than Fundraising

    Sure, here are a few screenshots for you - let me know if this helps.

     

    Slide2.PNG

     

    Slide3.PNG

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Under the details section under certain contacts, there is the section "Prospects lists" and it usually lets me add contacts to Pardot campaigns manually through there, but for some contacts this message shows up "Prospect could not be found matching fid: '0034x000001d1obAAA'". What does this mean and how can I fix this?

 

#Campaigns  #Pardot B2b Marketing Automation  #Pardot  #Campaign  #Error Message

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  • The Prior Donations is a checkbox already on the Campaign Member object.

I tried to add a Rollup field to the Campaign Object which Counts Campaign Memeber records but when attempting to Filter the results based on Prior Donations = TRUE, the Prior Donations field is not not available in the Filter Criteria Fields. 

 

  • Is there something I need to do to make the field available so I can use it as a Filter in the Rollup?
  • If this can't be done, any suggestions on another solution?

#Campaigns  #Campaign Members  #Campaign Member Statuses  #Campaign Member  #Campaign  #Rollup Summary Field  #Roll-up Summary Fields  #Filter Criteria  #Sales Cloud

Thanks You, Glenn

2 个回答
  1. 2021年10月12日 13:14

    The Checkbox field is actually a formula field (should have specified that) which I forgot can't be used in a Rollup. That being the case, what's the best way to update the field value so I can use it in the Rollup?  I'll also need to go back and update all the existing records.

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