Salesforce Certified Associate Exam Overview
Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.
Salesforce Ecosystem
Exam Weight 32%
Salesforce Values: Quick Look
Learn how Salesforce helps your business build stronger relationships with your customers.
Trailhead Playground Management
Create hands-on orgs, practice your Salesforce skills, and complete Trailhead challenges.
Salesforce Platform Basics
Get introduced to the platform, navigate use cases, and build custom functionality.
Salesforce for Nonprofits Basics
Explore solutions for fundraising and program management in Nonprofit Cloud.
Nonprofit Success Pack Health and Optimization
Learn how to keep your NPSP implementation healthy and effective.
The Benefits of Declarative Programming vs. Imperative Programming
Salesforce Platform Best Practices
The Salesforce Ecosystem: Quick Look
Discover the customers, partners, and Trailblazers that make up the Salesforce ecosystem.
Agentforce Key Components: Quick Look
Learn how AI agents use LLMs and context to assist customers and human agents.
Salesforce Trust Site
Trust.salesforce.com is the Salesforce community's home for real-time information on system performance and security.
Navigation
Exam Weight 28%
Scrum and Kanban at Salesforce
Discover two workflows that Salesforce teams use for agile development.
Search Solution Basics
Learn how search works, navigate use cases, and optimize search results.
Salesforce CRM
Learn how to use customer relationship management (CRM) software to grow your business.
Lightning App Builder
Build custom pages for Lightning Experience quickly with point-and-click tools.
Lightning Experience Customization
Customize the Lightning Experience user interface without writing any code.
Company-Wide Org Settings
Learn about regional settings, multiple currencies, and user interface controls.
Setup: Quick Look
Find your way around Setup and use the Object Manager to create and edit objects.
Data Model
Exam Weight 25%
Leads and Opportunities
Learn to power your sales process with leads and opportunities in Salesforce.
Lightning Experience Productivity
Learn tips to boost your daily productivity in Lightning Experience.
Protect Your Data in Salesforce
Secure your Salesforce org by controlling login and data access for users.
Lightning Knowledge Setup and Customization
Create record types and page layouts to optimize Lightning Knowledge for your business.
Picklist Administration
Choose the right picklist field for the job, manage picklists, and share picklist values.
Customize a Salesforce Object
Use picklists, filters, formulas, and other tools to customize an object in your org.
Reports & Dashboards
Exam Weight 15%
Quick Start: Reports & Dashboards
Create a report and dashboard to visualize your Opportunities.
Reports & Dashboards for Lightning Experience
Visualize key business metrics in real-time using Lightning Experience.
Joined Reports: Quick Look
Create joined reports for a broad view of your data across objects or conditions.
Create Reports and Dashboards for Sales and Marketing Managers
Track key business information for your stakeholders with reports and dashboards.
Additional Preparation
Additional resources to help prepare you for certification.
Cert Prep: Salesforce Certified Associate
Use scenarios and interactive flashcards to study for the Associate certification exam.