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Salesforce Certified Associate Exam Overview

Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.

Task

Salesforce Ecosystem

Exam Weight 32%

+100 points
Module

Salesforce Values: Quick Look

Learn how Salesforce helps your business build stronger relationships with your customers.

~5 mins
+100 points
Module

Your Guide to Trailhead

Find your way around Trailhead and start learning today.

~5 mins
+700 points
Module

Trailhead Playground Management

Create hands-on orgs, practice your Salesforce skills, and complete Trailhead challenges.

~1 hr 30 mins
Link

Salesforce Help

Trailblazer Community Documentation

~10 mins
+300 points
Module

Salesforce 101

Learn how to connect with your customers in a whole new way with Salesforce.

~25 mins
+900 points
Module

Salesforce Platform Basics

Get introduced to the platform, navigate use cases, and build custom functionality.

~45 mins
Link

Explore the Complete Customer 360

Trailblazer Community Documentation

~10 mins
+200 points
Module

Salesforce for Nonprofits Basics

Explore solutions for fundraising and program management in Nonprofit Cloud.

~10 mins
Link

What Does Salesforce Do?

The 360 Blog

~10 mins
+500 points
Module

Nonprofit Success Pack Health and Optimization

Learn how to keep your NPSP implementation healthy and effective.

~1 hr 5 mins
~10 mins
+100 points
Module

The Salesforce Ecosystem: Quick Look

Discover the customers, partners, and Trailblazers that make up the Salesforce ecosystem.

~5 mins
+100 points
Module

Agentforce Key Components: Quick Look

Learn how AI agents use LLMs and context to assist customers and human agents.

~5 mins
~10 mins
Link

Salesforce Trust Site

Trust.salesforce.com is the Salesforce community's home for real-time information on system performance and security.

~10 mins
Task

Navigation

Exam Weight 28%

+600 points
Module

Accounts and Contacts

Discover how accounts and contacts work together in Salesforce.

~30 mins
+900 points
Module

AppExchange Basics

Extend the power of Salesforce with apps and services from AppExchange.

~55 mins
+500 points
Module

Scrum and Kanban at Salesforce

Discover two workflows that Salesforce teams use for agile development.

~30 mins
+300 points
Module

Search Solution Basics

Learn how search works, navigate use cases, and optimize search results.

~35 mins
+700 points
Module

Salesforce CRM

Learn how to use customer relationship management (CRM) software to grow your business.

~50 mins
+3,100 points
Module

Lightning App Builder

Build custom pages for Lightning Experience quickly with point-and-click tools.

~2 hrs 50 mins
+2,700 points
Module

Lightning Experience Customization

Customize the Lightning Experience user interface without writing any code.

~3 hrs
+600 points
Module

Company-Wide Org Settings

Learn about regional settings, multiple currencies, and user interface controls.

~25 mins
+1,000 points
Module

User Management

Set up users and control how they can view or edit your business data.

~45 mins
+100 points
Module

List Views: Quick Look

Use list views to organize your data and take action on records.

~5 mins
+100 points
Module

Setup: Quick Look

Find your way around Setup and use the Object Manager to create and edit objects.

~5 mins
Link

Organize Your Data

Trailblazer Community Documentation

~10 mins
Link

Personalize Your Salesforce Experience

Trailblazer Community Documentation

~10 mins
Link

What Is a Group?

Trailblazer Community Documentation

~10 mins
Task

Data Model

Exam Weight 25%

+1,500 points
Module

Data Modeling

Give your data structure with objects, fields, and relationships.

~45 mins
+1,200 points
Module

Leads and Opportunities

Learn to power your sales process with leads and opportunities in Salesforce.

~1 hr 10 mins
+900 points
Module

Lightning Experience Productivity

Learn tips to boost your daily productivity in Lightning Experience.

~1 hr 5 mins
+1,500 points
Module

Formulas and Validations

Tailor your apps without writing code by using point-and-click logic.

~1 hr
+3,100 points
Module

Data Security

Control access to data using point-and-click security tools.

~1 hr 50 mins
+500 points
Project

Protect Your Data in Salesforce

Secure your Salesforce org by controlling login and data access for users.

~1 hr 5 mins
+1,100 points
Module

Permission Set Groups

Use permission set groups to bundle permission sets for a job function.

~40 mins
+1,300 points
Module

Lightning Knowledge Setup and Customization

Create record types and page layouts to optimize Lightning Knowledge for your business.

~1 hr 45 mins
+1,500 points
Module

Picklist Administration

Choose the right picklist field for the job, manage picklists, and share picklist values.

~50 mins
+800 points
Project

Customize a Salesforce Object

Use picklists, filters, formulas, and other tools to customize an object in your org.

~1 hr 45 mins
+100 points
Module

Custom Fields: Quick Look

Create fields in Salesforce to capture data for your business needs.

~5 mins
Task

Reports & Dashboards

Exam Weight 15%

+100 points
Module

Reports & Dashboards: Quick Look

See the big picture and explore key business data.

~5 mins
+300 points
Project

Quick Start: Reports & Dashboards

Create a report and dashboard to visualize your Opportunities.

~15 mins
+2,100 points
Module

Reports & Dashboards for Lightning Experience

Visualize key business metrics in real-time using Lightning Experience.

~1 hr 50 mins
+100 points
Module

Joined Reports: Quick Look

Create joined reports for a broad view of your data across objects or conditions.

~15 mins
+700 points
Project

Create Reports and Dashboards for Sales and Marketing Managers

Track key business information for your stakeholders with reports and dashboards.

~1 hr 40 mins
Task

Additional Preparation

Additional resources to help prepare you for certification.

+500 points
Module

Cert Prep: Salesforce Certified Associate

Use scenarios and interactive flashcards to study for the Associate certification exam.

~25 mins