Digital Engagement

Engage with customers on any device to deliver exceptional experiences.

~35 mins

+200 points

Module

Commerce Cloud Basics

Give customers a seamless commerce experience that integrates with your backend systems.

~15 mins

+500 points

Module

Learn to lead a contact center in the digital era.

~30 mins

+300 points

Module

Build a successful digital advertising strategy with an audience-based approach.

~30 mins

+400 points

Module

Assess your program and digital maturity as you develop your marketing roadmap.

~25 mins

+200 points

Module

Explore trends causing companies to transform their products and customer relationships.

~15 mins

+200 points

Module

Prepare your contact center for the multi-channel world.

~20 mins

+100 points

Module

Learn how to create seamless customer experiences across digital channels.

~10 mins

+400 points

Module

Best practices and examples for authoring accessible content.

~40 mins