+200 points
Module
Artificial Intelligence for Customer Service
See how artificial intelligence is changing customer service, from chatbots to analytics.
~15 mins
+300 points
Module
Einstein Classification Apps for Service
Improve case data with predictive intelligence and save your support agents time.
~20 mins
+700 points
Trail
Get Smart with Salesforce Einstein
See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.
~1 hr 15 mins