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+200 points
Module

Artificial Intelligence for Customer Service

See how artificial intelligence is changing customer service, from chatbots to analytics.

~15 mins
+300 points
Module

Einstein Classification Apps for Service

Improve case data with predictive intelligence and save your support agents time.

~20 mins
+700 points
Trail

Get Smart with Salesforce Einstein

See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.

~1 hr 15 mins