trailhead
12 hrs 55 mins
Time to complete Trailmix
Artificial Intelligence Basics badge

Artificial Intelligence Basics

Learn what AI is and how it will transform CRM and the customer experience.
Salesforce Einstein Basics badge

Salesforce Einstein Basics

Discover insights and predict outcomes with this powerful set of AI-enhanced features.
Quick Start: Einstein Prediction Builder badge

Quick Start: Einstein Prediction Builder

Build an app to predict which restaurant reservations will be no-shows. No code required.
Einstein Voice Basics badge

Einstein Voice Basics

Learn about voice technology and how you can talk to Salesforce.
Sales Cloud Einstein badge

Sales Cloud Einstein

Log your activities, target the right leads, and close more deals with AI for sales.
Einstein Bots Basics badge

Einstein Bots Basics

Learn how to make customer service smarter and easier with chatbots.
Artificial Intelligence for Customer Service badge

Artificial Intelligence for Customer Service

See how artificial intelligence is changing customer service, from chatbots to analytics.
Sales Cloud Productivity Best Practices badge

Sales Cloud Productivity Best Practices

Optimize Sales Cloud so your team can be productive every single day.
Einstein Intent API Basics badge

Einstein Intent API Basics

Build a deep-learning custom model to categorize text and automate business processes.
Quick Start: Einstein Image Classification badge

Quick Start: Einstein Image Classification

Use Apex to create a simple app to recognize and classify images.
Build a Cat Rescue App That Recognizes Cat Breeds badge

Build a Cat Rescue App That Recognizes Cat Breeds

Use Apex, Lightning components, and Einstein Vision to recognize and classify cat images.
Einstein Discovery Classic Basics badge

Einstein Discovery Classic Basics

Listen to the stories your data can tell you with Einstein Discovery Classic.
Einstein Discovery Classic Data Integration badge

Einstein Discovery Classic Data Integration

Bring your data into Einstein Discovery Classic to get answers, insights, and recommendations.
Einstein Discovery Classic Stories badge

Einstein Discovery Classic Stories

Learn how to interpret the insights in your story with Einstein Discovery Classic.
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