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Artificial Intelligence Basics

Learn what AI is and how it will transform CRM and the customer experience.
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Salesforce Einstein Features

Discover insights and predict outcomes with this powerful set of AI-enhanced features.
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Quick Start: Einstein Prediction Builder

Build an app to predict which restaurant reservations will be no-shows. No code required.
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Sales Cloud Einstein

Log your activities, target the right leads, and close more deals with AI for sales.
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Einstein High Velocity Sales Cloud

Turbocharge sales by pairing up powerful sales features with the smarts of Einstein.
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Einstein Bots Basics

Learn how to make customer service smarter and easier with chatbots.
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Artificial Intelligence for Customer Service

See how artificial intelligence is changing customer service, from chatbots to analytics.
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Sales Cloud Productivity Best Practices

Optimize Sales Cloud so your team can be productive every single day.
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Einstein Intent API Basics

Build a deep-learning custom model to categorize text and automate business processes.
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Quick Start: Einstein Image Classification

Use Apex to create a simple app to recognize and classify images.
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Build a Cat Rescue App That Recognizes Cat Breeds

Use Apex, Lightning components, and Einstein Vision to recognize and classify cat images.
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Einstein Discovery Basics

Listen to the stories your data can tell you.
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Einstein Discovery Data Integration

Bring your data into Einstein Discovery to get answers, insights, and recommendations.
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Einstein Discovery Stories

Learn how to interpret the insights in your story.
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