Innovate the Salesforce Way
Learn methods to transform your customer experience and foster innovation at your company.
+1,500 points
Beginner
Designer
~4 hrs 10 mins
+1,500 points
Beginner
Designer
~4 hrs 10 mins
+300 points
Module
Innovation Basics
Cultivate the right behaviors and team to ignite innovation in your organization.
~40 mins
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+300 points
Module
Innovation Project Definition
Define a problem that requires fresh thinking and scope your innovation project.
~45 mins
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+300 points
Module
Innovation Customer Discovery
Learn tactics for rapid research that will help you better understand your customers.
~1 hr 5 mins
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+300 points
Module
Innovation Ideation & Prototyping
Work as a team to generate and prioritize ideas and build rapid prototypes.
~50 mins
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+300 points
Module
Innovation Solution
Learn how to craft a compelling solution story, business case, and implementation plan.
~50 mins
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~4 hrs 10 mins