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#Training토론 중인 항목 0개

Tim Trippel (Chem-Aqua) 님이 * Salesforce Field Service *에 글을 올렸습니다

Hi All,

 

Has anyone found a way of emulating the FSL Mobile Android app on your Windows desktop?  I'm looking to do some hands on training of utilizing our FSL mobile app, but haven't found a steady way of either projecting my Android onto windows PC or emulating the FSL Android mobile app on a Windows machine.  Anyone had any luck in this area?

 

Thanks!

댓글 7개
  1. 1월 14일 오전 7:50
    I use any desk for such purposes. Sometimes also create google meet and join from both device while sharing from mobile when window device is not mine and I couldn’t install any desk
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My company saw a demo on OmniStudio and wants to invest but no one understands how to build in it. I've taken all the Trailheads and attempted the practice but I can't seem to follow it to make it work. I'm wondering if this is worth the time/investment and if it will give me what I need to fully understand how to build in OmniStudio.  Or is it just a teacher led course of the trailheads?

 

#Omnistudio #Training

답변 7개
  1. 2023년 9월 5일 오전 3:30

    OMS 335 is an awareness level course, mostly targetted at consultants and new comers into OmniStudio. It will help undestand what OmniStudio product is and what business problems it does solve.

     

    OMS435 is a detailed course targetted at developers. It primarily uses contents/use case similar to what is available on the trailhead. Note the content coverage is almost the same, but the instructor led course will have slightly different use cases discussed.

     

    Source: I am a Trailhead Academy instructor for both the courses. 

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#Training

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Niveditha Sakhamuri 님이 #Trailhead Challenges에 질문했습니다

Hi Team, below are the error messages popping up while trying to configure the agent in "Configure an Agentforce Service Agent". 

Please can you help

Unable to configure agent

 

Image 10-8-24 at 11.29 AM.jpeg

 

Image 10-8-24 at 11.27 AM.jpeg

#Trailhead #Trailhead Challenges

 

#Training

답변 4개
  1. 2024년 10월 10일 오전 11:20

    Hi @Niveditha Sakhamuri I am a member of Trailhead Help, we assume this issue needs further review. We have created a case on your behalf. We will reach out to you via email to investigate further. Thanks!

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So looking for some advice on how to do the following, and I should note we are NOT on the new NonProfit Cloud offering, just NPSP and a custom build.  We have always done some soft skill trainings, but those are usually just one day sessions, so a one and done, type of thing.  But recently we have started doing a series of trainings that span several weeks and multiple dates.  The overall "theme" is digital literacy, but we have 5 different classes/courses and we want to know and report out on who completed all 5 of the trainings.  But like I said each class is offered multiple times within a time frame.  So we have "Training 1" on 6/2, "Training 2" on 6/6 and so on.  But then we would have "Training 1" on 6/3 and "Training 2" on 6/7.  So, people are enrolled into 5 different trainings and we want to know who completed all 5. 

 

I can create the reports and get a record count easy enough, however, I can't filter or group by record counts (yet, apparently an idea is in development).  I could do a rollup using DLSR, but that get's tricky because this will span calendar years.... and I want just know who and how many completed for each high level digital literacy series.  And our original build to track and enter these classes and enrollments were never designed for what we are trying to do...  I am willing to build something out but looking for suggestions.

#Nonprofit #Training #Higher Education

답변 7개
  1. 2024년 8월 12일 오후 2:20

    @Dodi Friedenberg we do also need to know who completed a series in a given year as well.  I know DLRS can do the rollups, I am just trying to avoid having multiple Year fields on an object to track, etc.  I do have rollups for each "Class", the issue is the classes are not connected in any other way.  Since we are not using PPM or Case Mangement, etc, I don't really have a way to "group" the specific trainings.  I also know you don't know how we built out our trainings.  Going the flow route is an option, but they want this information in reports and dashboards, etc.  I admit, I may be over thinking this, but I have tried a lot of different options and can't think of a good way to note it, without a junction object, similar to PMM.

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Hi, I am looking for some guidance from this community on the potential risks of inadequate Salesforce training and how they could impact on an organisation.

A document is being put together for my organisation, and as a ‘super user’ I have gained some experience in how to use Salesforce without accidentally deleting important records, changing/ merging files and knowing what to consider before doing these tasks.

We have many Salesforce users who do not use it every day, and who would not routinely be making the same amendments/ changes which I do. But, they should still know how to use the CRM ‘safely’ and with an idea of what they are capable of doing.

My question is, without appropriate/ adequate training, is a basic user able to potentially put an organisation’s records at risk, by accidentally merging, deleting or sharing contact details and other sensitive information? Or any other issues which arise from a lack of training which, from your experiences, has impacted on a larger scale?

Any responses would be greatly appreciated. Thank you.

#Training
답변 2개
  1. Ines Garcia (get: Agile) Forum Ambassador
    2024년 3월 26일 오전 10:43

    Hey Chloe, whwere are you with this?

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