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주제#Trailhead Playground Management

#Trailhead Playground Management토론 중인 항목 4개

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Santosh Gund (VOIS Developer) 님이 #Trailhead에 질문했습니다
8월 15일 오후 3:17
Error creating playground for Marketing Cloud Next Email Sending Essentials badge

Hi Trailblazer Community, 

 

I'm trying to start the badge Marketing Cloud Next Email Sending Essentials under the Data 360: Develop and Build Solutions trail, but I'm unable to create the required playground org.

Whenever I click on Create Playground, I get the following error message:

Error creating playground for Marketing Cloud Next Email Sending Essentials badge

 

 

I tried refreshing and waiting, but the issue persists. Has anyone else encountered this problem or found a fix? 

 

Thanks for your help!  

 

#Trailhead  #Trailhead Challenges  #Data360  #Marketing Cloud  #Trailhead Playground  #Trailhead Playground Management

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  1. Keiji Otsubo
    8월 17일 오전 2:10

    Hi @Santosh Gund

     

     

    I opened a case and received the following response. I think the only option is to wait until the matter is resolved. 

     

    Please be informed that the team is working internally to add more capacity to spin up the orgs related to orgfarm orgs related to the Trailhead. 

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Xuejing LI 님이 #Trailhead에 질문했습니다
2025년 3월 12일 오후 1:26
I can't download the "Playground"

I don't see either Playground Starter App nor Playground, I got this error after clicking https://sfdc.co/InstallPlaygroundStarterApp

, how to solve this please?  

I can't download the

 

 

 

#Trailhead  #Trailhead Playground  #Trailhead Playground Management

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Charlotte Doud (Salesforce Program Management Senior Director) 님이 #Trailhead Challenges에 질문했습니다
2024년 11월 7일 오후 2:53
How do I create and connect a new Agentforce playground?

I'm trying to complete Quick Start: Build Your First Agent with Agentforce and unfortunately am facing a lot of errors. I'd like to start from scratch with a new playground, but I'm not seeing an option in the Quick Start to do so.

 

#Trailhead Challenges  #Trailhead Playground Management

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  1. Mykhailo Vdovychenko (EverREST)
    2024년 11월 7일 오후 3:04

    Hi, @Charlotte Doud

     

    To create a new Agentforce/Data Cloud Org, you need to delete the current one, and only after that will you be able to create a new one.

     

    To delete/disconnect Agentforce/Data Cloud Playground, you need to follow these steps:

     

    https://youtu.be/xP8C2x961Vc 

     

    1. Open the list of your Playgrounds (SF Orgs) at https://trailhead.salesforce.com/users/profiles/orgs.

    2. Create a new "standard" Playground.

    3. Once the Playground is created, you will be able to delete/disconnect the Agentforce/Data Cloud Playground.

     

    Now you can create a new Agentforce/Data Cloud Org. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ 

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Adil Umer (Gov of Ontario Project Manager (Digital Transformation))
2024년 11월 11일 오후 11:12
Data storage - how to remove records?

I've deleted some custom objects due to data storage issues in the playground. The sobj are now deleted but data storage still showing records in those sobj. Recycle bin does not count toward storage used.

Any idea, why data storage (setup --- data storage) still showing # of records in those objects? and how can i delete those to claim some working space?

 

#Trailhead Playground Management  #Trailhead Playground

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  1. Kirst Belen (Salesforce)
    2024년 11월 11일 오후 11:20

    hi adil! when you delete records (not the objects), Salesforce doesn't free up the storage right away. The records are moved to the Recycle Bin and still count toward your storage until you permanently delete them. 

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Cathy Gregg (California State University, Chico Business Systems Analyst 3) 님이 #TrailblazerCommunityHelp에 질문했습니다
2025년 9월 4일 오후 8:59
Hands On Org Name does not match the URL that's launched

Hi there, 

So I've been trying to complete hands on challenges but I've noticed that the name of the "Hands-On Org" I've chosen, for example, "Resilient Impala Playground" does not match the URL that's popped-up/displayed. For example, it will start with something like "

https://empathetic-fox

". I thought they were supposed to match. Am I missing something? I've created new playgrounds and attempted to launch them and received the same type of result. I suppose I can rename them but I'm just not sure why they're being created with this mismatch. I appreciate any tips or help. Thanks! 

 

#TrailblazerCommunityHelp  #Trailhead Challenges  #Trailhead Playground  #Trailhead Playground Management  #Playground

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  1. Sushmitha B (Salesforce)
    2025년 9월 8일 오후 3:26

    Hi @Cathy Gregg I’m a member of the Trailhead Help team. If your issue has been resolved, please mark the most helpful response above as the best answer, or share the solution that worked for you and mark it accordingly. If the issue remains unresolved, kindly log a case here for further assistance. Thank you!

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Manjunath T P (TCS Project Manager)
2025년 10월 10일 오전 11:01
Not able to Get OTP on my mail for play ground creation for einstein.

Able to login to trail head.. while creating playground.not getting further steps for password reset. Need help. 

 

#Trailhead Playground Management

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Rahna Israth (University of Moratuwa BSc Hons in IT) 님이 #Trailhead Challenges에 질문했습니다
2025년 9월 20일 오후 12:53
Trailhead Playground Creation Stuck for 3 Weeks

  My Trailhead Playground has been in the “Creating” state for about 3 weeks and has not completed. Because of this, I am unable to create or use any new playgrounds.  

 

 Could you please help resolve this issue or reset the playground creation process? 

Trailhead Playground Creation Stuck for 3 Weeks

 

#Trailhead Challenges  #Trailhead Playground Management

 

 

#Trailhead Playground

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  1. Kundan Kumar Jha (Infosys)
    2025년 9월 22일 오후 5:00

    Hi, 

     

    Seems like some glitch, now you have to raise a case with Trailhead support, use the link below and create a case: 

     

     

    Salesforce Help | My Cases 

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Georgiana Costache (ICTM CEO) 님이 #Trailhead Challenges에 글을 올렸습니다
2025년 8월 5일 오후 5:20

I cannot create a playground. I know I had this issue in the past, but I can't remember how I've solved it. I know that someone from salesforce customer support deleted some of my past playgrounds, or something like that.  

 

#Trailhead Challenges  #Trailhead Playground Management  #Playground  #Trailhead Playground

댓글 1개
  1. Mykhailo Vdovychenko (EverREST)
    2025년 8월 5일 오후 8:21

    Hi, @Georgiana Costache

     

    To create a new Agentforce/Data Cloud Org, you need to delete the current one, and only after that will you be able to create a new one.

     

    To delete/disconnect Agentforce/Data Cloud Playground, you need to follow these steps:

     

    https://youtu.be/xP8C2x961Vc 

     

    1. Open the list of your Playgrounds (SF Orgs) at https://trailhead.salesforce.com/users/profiles/orgs.

    2. Create a new "standard" Playground.

    3. Once the Playground is created, you will be able to delete/disconnect the Agentforce/Data Cloud Playground.

     

    Now you can create a new Agentforce/Data Cloud Org. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ 

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Frank Defesche 님이 #Trailhead Challenges에 질문했습니다
2025년 1월 28일 오전 3:30
What do you do when a playground won't get created?

I'm trying to complete a hands on challenge and I keep getting an error saying it could not create my data cloud and Einstein Playground.  I have tried refreshing.  I have tried waiting an hour and then trying again.  Nothing is working. 

 

What do you do when a playground won't get created?

 

 

 

#Trailhead Challenges  #Trailhead Playground Management

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  1. Divya Chauhan Forum Ambassador
    2025년 1월 28일 오전 5:33

    Hello@Frank Defesche,

    •  try to clear  browser cookies and cache ,refresh the page or try with different browser
    • try to relaunch the playground, 
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Raymond Chu 님이 #Trailhead Challenges에 질문했습니다
2024년 12월 18일 오후 10:06
Cannot reset Einstein AI Playground Password (over 24 hours?)

Get Started with Prompt Builder

Reset Your Einstein AI Playground Password

Follow these steps:

  • From the email, copy the username and follow the password reset steps.
  • Come back here and click Connect Playground.
  • Log in with username epic.82131734466559286@orgfarm.th and your new password.

I searched and saw others had similar issue? I might have missed the email initially for 24 hours. I've tried to reset and again and got a new email but when I try, it fails and says "You cannot reset your password

You haven't selected an answer to your password hint. Try the following: Contact your company's administrator for assistance."

 

#Trailhead Challenges  #Trailhead Playground  #Trailhead Playground Management

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  1. Raymond Chu
    2024년 12월 19일 오후 9:46

    @Nagendra Babu Pilli - the link you sent me forces me to chat with agentforce. No idea how to get help at this point.

     

    I saw in the other thread that you helped reset the einstein playground environment or helped delete test orgs to allow access. Are you able to do that for my ID i provided at the top of this thread? epic.82131734466559286@orgfarm.th - the link you sent me forces me to chat with agentforce. No idea how to get help at this point.

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