#Salesforce Inbox0 人がディスカッション中

When user log emails from outlook to salesforce, in the side panel, and under People section, there is option to select salesforce user record. Where can i find that logged email on salesforce ? I did search under the user account, but didn't see any new created activity or logged email.

Note : Enhanced Email is turned on.

Thanks.

#Outlook/Teams/Gmail #Outlook Integration  #Salesforce Outlook Integration #Trailhead Challenges #Salesforce Inbox #

When I create an event in the Gmail/Google calendar, we have EAC set up to push that event to Salesforce. After the initial sync, if I go to that Google Calendar event, I see that I can "Edit Related Records" and if I select that, I see this:It looks like the event type is editable; I would like to be able to edit more fields from here, but I cannot find any lightning page layout or anything else that would seemingly let me customize the fields shown here. 

For my actual use case, I want to be able to set the Event Record Type, because we use different record types for different meeting types. I know I could use some janky flow to set a record type based on the event subject, but I'd like to avoid that if possible.

Any guidance is appreciated, thank you.

#Salesforce Inbox  #EAC

Has anyone had this issue before? My addresses are changing through some auto process or trigger. It's also using one of my user's accounts and she did not do any of this, nor was she on salesforce at this time of day. It's also using other accounts in other scenarios. From what I can find, I have turned off all processes that involve address updates.

I have spent a long time trying to figure this out. Salesforce Support says it is past their scope because we use other integrations that could be causing the issue.

From observation, it appears that the entire address is being mapped into the mailing street. Then another auto process is trying to fix it, then it's triggering the first process again. 

Here is one specific contact example:

Here is another example that is similar but different. I have cleared this person's address to blank at least 5 times because she no longer lives here and we do not have her new address. It's like the address is being stored somewhere else and then the automated process is feeding it back in somehow? I have tried clearing from the contact level, the household level, and even completely deleting the related address in the contact. Still every time it is coming back.

Using Inbox with Office 365. When Availability is selected, if the user has set Busy or OOTO for All day, using the All day checkbox,  the event appears as a bar across the top of the date. Inbox does not recognize this day as being unavailable and shows the entire day as free white space when selecting available meeting time.

Has anyone else experienced this and found a way to solve for it?

A user is trying to log into Salesforce Inbox from their Office365 email account

and it is requesting "Need admin approval" after they input their email address and Windows credentials.  An additional  message link says either "Have admin account? Sign in with that account" or  "Return to the application with granting consent" .  Our users do not have admin accounts in Office365 so they can not get in.  

what consent permissions Salesforce Inbox needs? each user has a license and the required permissions set on their user credentials in Salesforce.