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Organization-Wide Email Addresses and Special Purpose Organization-Wide Email Addresses
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Nancy Magalhaes (Marketing Administrator presso Syska Hennessy Group) ha fatto una domanda in #Sales Cloud
28 feb 2024, 17:32
Multiple Organization Wide Email Addresses?

Hello. 

We already have an org wide email address set up in Salesforce Lightning. The purpose setting is 'User Selection and Default No-Reply Address'. 

Am I able to set up a second one? If so, should he purpose setting be the same as the one we already have. 

Thank you,

Nancy

 

#Sales Cloud  #Organization-Wide Email Addresses  #Salesforce  #Integration  #TrailblazerCommunity

4 risposte
  1. Milos Rajkovic (Mitto)
    28 feb 2024, 17:48

    There is no limit on how many Organization-Wide Addresses an Organization can create. The system administrator can create as many Organization Wide Addresses as needed (unlimited)

     

    https://help.salesforce.com/s/articleView?id=000386262&type=1

     

    If this answers your question please mark it as the best answer.

     

    Thanks,

    Milos

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Jasmin Bergers (Salesforce Admin & User Trainer presso Scrive AB)
25 ott 2021, 08:42
Special Purpose Organization-Wide Email Addresses

What's the purpose of the Special Purpose Organization-Wide Email Addresses? Logically I'd say they are used for Case Auto-Response and no-reply email addresses - however, I can't use them as Case Auto-Response From Address and also not within an Email Alert of a WF rule.

 

Does anyone have an idea?

 Thanks,

//Jasmin

 

#Sales Cloud

8 risposte
  1. Jasmin Bergers (Scrive AB)
    24 mar 2022, 10:54

    Hey Ines, thanks for checking in. I was on leave until just recently. Yes all sorted here - I found some information about the Special purpose Org wide email address, it's actually just a System Address for Case Email notifications to users. I was under the impression that it could be used for auto-replies or similar towards the customers but it's not :) 

     

    I finally found an article explaining it:

    https://help.salesforce.com/s/articleView?id=sf.email_default_no_reply.htm&type=5

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Roberto Viviani (PhD Candidate presso Roma Tre Univeristy) ha fatto una domanda in Apsona for Salesforce
22 feb 2022, 14:22
Automatic email sender address

Hi, 

I am writing to ask if it is possible to remove the long code that appears after sending an email through one of the addresses set in the Organization-Wide Email Addresses. (I enclose a screenshot of what the received email looks like) Is it necessary to activate the "Send through External Email Services", or can it be removed from the Salesforce settings also using the org-wide?

 

Automatic email sender address

#Organization-Wide Email Addresses

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