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#Guest User3 personnes en discutent

Vijay Sadhu a posé une question dans #Omnistudio

Hi everyone,

I'm facing an issue with an OmniScript File Upload on an Experience Cloud site.

The file uploads successfully and a ContentVersion record is created. However, the Experience Site (guest/external) user is unable to retrieve or access the returned ContentVersion Id (vId) after the upload completes. In some cases, the upload appears successful, but the vId is blank or unavailable for subsequent steps in the OmniScript.

Our goal is to use the returned ContentVersion/ContentDocument information later in the flow to associate the uploaded document with a Case record.

Has anyone encountered this issue with OmniStudio File Upload components on Experience Sites? Are there any known limitations, sharing settings, guest user restrictions, or permissions required for external users to access the generated ContentVersion Id after upload?

Any guidance would be greatly appreciated.

Thanks! 

 

#Omnistudio  #Upload Files  #Experience Cloud  #Guest User

7 réponses
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Anyone using an inbound webhook? I've found a tutorial to send a webhook from Salesforce, looking for a way for SF to receive one. thank you

3 réponses
  1. 6 avr. 2023, 19:08

    hi @Pete Renzulli

    make use of publicly hosted site or community so that without authentication you can get the data from external app to salesforce and it runs in guest user mode 

     

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I am attempting to run the GUAR from our Prod instance and it never finishes, and I have let it run for 8+ hours. No errors, just the dancing dots................

 

I have gone through all the other steps and it looks like we are secured just fine, so I was also wondering if I can somehow get Salesforce to STOP sending me emails, leaving VMs, etc... about securing the Guest User....

1 commentaire
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@George Abboud 

I'm currently receiving a message "https://... is down for maintenance

Sorry for the inconvenience. We'll be back shortly. Please email us if you need to get in touch." 

Is this correct? 

7 commentaires
  1. 27 avr. 2021, 15:33
    Removed it. Will send a PM to you. Thanks
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Question on the Assign Records Created by Guest Users to a Default Owner, as a part of this do we also have to reassign any records which are currently owned by the Guest User, or just have newly created records assigned to the Default Owner?

3 commentaires
  1. 20 avr. 2021, 17:12
    in my case the surveyResponse has records created by guest user. how to change the owner ?
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I ran the GUAR report and was able to complete some of the recommendations. However w.r.t custom object "Profile Read Access" and "Profile Create access" - it says potential risk (yellow) as the Guest User profile has "Read" and "Create" access on that object.

 

As the Guest user needs to create records on the custom object as per the functionality, I assume we can ignore this and keep the object settings as is. All i understood is the Guest User should not have Edit access on the object. Can someone please advise?

6 commentaires
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Hi all you Experience Champions! I'm stuck on an issue and wanted to ask for help or guidance as I'm a new SCA and just trying to drink from the firehose as I'm completely new to experience cloud.

 

The client has a community support site, that seems to be functionally normally except for one thing...

The carousel slider that they have on the pages (showing customer testimonials) only appears when viewing as 'Authorized User' but not visible as 'Guest User'. I opened both pages in chrome and inspected to find that the carousel dimensions are identical and even include padding, but the object is only visible when viewing as 'Authorized User'.

 

My fresh admin skills tell me look at the visibility or permissions for the 'carousel' and 'carousel-slider' object and that only further complicates things as I'm forced to use a restricted admin profile that the client established.

 

I've read what feels like a million things that don't work... and I took advice of a wiser person to reference the release notes, but I've yet to catch anything there either. Apologies for the giant question, but I'm a transitioning veteran who is trying to workout some kind of solution. Any thoughts, advice, followups, or pointing in better directions would be most appreciated. 

5 commentaires
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We have a VF email that is sent via guest user to our members to check a box to authorise an Owner Change. Since Spring'21 the email is sent, we can still see the page but the checkbox is now not available to be checked and then submitted - is there any workarounds that people may have that will fix our issue without a complete change of functionality?

The object that the check box updates is 'Controlled by Parent' and Sharing Rules can't be created for the object 

1 commentaire
  1. 19 févr. 2021, 15:23
    Sorry, i'm not understanding what you're describing here...what is the actual problem? the email not being sent? or the checkbox not being editable on a visualforce page? can you describe your solution and your problem a bit more?
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Facing an issue where an after insert trigger is using a Visualforce Page email template and as the records are getting inserted by the guest user from a Visualforce Page hosted on sites, Email is not getting sent.Tried to even update the template with the tag  renderUsingSystemContextWithoutSharing="true".

Then also the email is not getting sent.

@George Abboud 

17 commentaires
  1. 8 févr. 2021, 19:06

    Try to check that the guest user has the send email permission...or any other email-sending permissions that may be related.

    Other than this, I really don't have any suggestions as it's hard to figure out what's happening without an error message. Would recommend that you open a support case if the last suggestion does not get you any further.

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