#Community Partner3 debatiendo

Hello Trailblazers,

I’m currently training to become a Salesforce Developer at AJ Skill Development, and I would like to seek clarification regarding the Salesforce certification voucher process.

Recently, our academy announced a program offering a 75% discounted Salesforce certification voucher. We were asked to complete specific Trailhead modules, and after completing all the required modules, I was selected for the eligible candidates list.

However, the academy is now asking us to pay the remaining 25% of the exam fee directly to them, stating that they will purchase the voucher from Salesforce and provide it to us.

I would like to understand whether this is the official process. My understanding is that discounted exam vouchers can be redeemed through the official Salesforce certification platform, where the candidate pays any remaining exam fee during checkout, subject to the voucher's terms and conditions.

My questions are:

- Is it an official and approved process for a training institute to collect the remaining 25% payment before providing a Salesforce certification voucher?

- Can partner training institutes purchase vouchers on behalf of candidates and collect the payment directly?

- Is there an official Salesforce resource or support channel where I can verify the legitimacy of this process before making a payment?

I have heard of other training programs offering fully discounted certification vouchers, so I would appreciate clarification on how these programs differ.

I want to be clear that I am not making any allegations against the academy. I simply want to verify the process and ensure that everything follows Salesforce's official guidelines before proceeding with payment.

Could anyone from the Salesforce community or someone familiar with the official certification voucher process please guide me?

Thank you for your time and support!