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#Chrome Browser0 debatiendo

I got a notice earlier this wee about some changes to "Root Certificates" that are starting soon. Something around the "DigiCert Global Root G2". I also attended a webinar today around it and it was so far over my head, it was not even funny. I am just trying to determine if there is anything our Org needs to do.  The Help articles are way over my head as well. I don't even know where to start or even what to ask.  Does anyone have any guidance? 

 

#Salesforce Admin #Nonprofit #Systems Administrator #Chrome Browser

1 respuesta
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    10 mar, 23:08

    Hello @Heath Parks, the change was for last February 5th. So if all is still ok, that meant your browser / systems integrating with your Salesforce instance were ok too.

    Eric 

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Hi All,

 

I am trying to edit a lead record type but I get the following message when I try to access it:

 

We can't display this page because your browser blocks cross-domain cookies, but you can view this page in Salesforce Classic. Click here to open this page in Salesforce Classic.

 

Please contact your Salesforce Administrator, it is possible that they simply need to allow the *.salesforce-setup.com domain, as described in Set Up and Maintain Your Salesforce Organization: Allow the Required Domains

 

The message ONLY appears for that specific record type, as I can access all the other lead record types we have.

I have already checked it with Salesforce Classic and the list of record types does not show that specific RT. Also, I have tried with incognito mode, with another browser (I use Chrome), I have added the URL to the "Allowed to use third-party cookies" list in Chrome's settings, I checked the SF help page 

https://help.salesforce.com/s/articleView?id=000391956&type=1

but I do not have the "DuckDuckGo" extension, so nothing works.

Also, the error only appears in our Sandbox (I can access in PROD and FULL sandbox).

 

Any ideas on how to fix it?

Thank you!

6 respuestas
  1. 28 jun 2024, 18:51

    @Wendy Tolbert -- I unfortunately have not. I worked for several hours with Salesforce support to troubleshoot, but did not resolve the issue. For now, I am using Firefox when the error gets too much in the way, and hoping that a future refresh of my sandbox will resolve it--I'm just not ready to refresh just yet--big project underway!

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Has anyone else had a user report their page layouts, (edit page screens for example) are being cut off? Maybe this isn't lighting related, but do you know what settings the user should update on their Windows 10, Chrome Browser? 

 

I attached an example of what the user is seeing when on a lead convert page. 

6 comentarios
  1. 7 may 2018, 13:29
    @Tammie Silber Could it maybe be a setting in her browser? Zoom (greater than 100 %) font appearance? accessibility settings? You could try resetting back to the default settings and see if that makes a difference.
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Has anyone experienced extremely large font in the data.com clean window within the Chrome browser? So large that it prevents users from seeing the "select and proceed to clean" button that now is at bottom of the clean pop-up window?  

1 comentario
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Interesting anomaly I just encountered. If an xls file is uploaded using IE it is not "Previewable". If it's uploaded using a Chrome browser it is "Previewable"

Anybody ever experience this?

5 comentarios
  1. 23 dic 2014, 17:12
    Actually it shouldn't have anything to do with xls. In IE 11, all files need to be previewed by going to the detail page. The little icon you can hover over to see previews doesn't work. It's a known bug.
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