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Life Sciences Trailblazer Group -Virtual

The Salesforce and the Life Sciences Group (Virtual) is a local resource to learn about Salesforce features and partners and network with fellow Salesforce Administrators, Developers, Users, Partners, and Employees. Community Group Leader: Shannon Gregg Community Group Leader Contact: lifesciences-vt-industry@trailblazercgl.com Register for Meetings/Events here: https://trailblazercommunitygroups.com/salesforce-and-the-life-sciences-group-virtual

Hello everyone! 

 

Starting my certification study path today. If you have any additional content that can help me study for the certification, please let me know. 

 

Also, I will be attending Dreamforce in a couple of weeks. I will be attending most of the Life Sciences sessions. 

 

Let me know if you have any specific topics for me to follow up on, and I will do my best to share. 

 

Thanks!

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Dear Community, 

 

I am not able to access my LSC Trail ORG. It was extended till 2027 JUNE 1st by Partner support team but now I am seeing below error:  

"Sign up failed. No assigned org found for the provided email and event code". 

 

I raised the Support case but didn't help. 

 

Any body faced this issue or any inputs to resolve this issue? 

 

Thanks, 

Guru 

Not able to access LSC trial ORG

 

 

LSC Trial Org extended.png

 

@Trailblazer Salesforce @Salesforce Trailhead @Life Sciences Trailblazer Group -Virtual

  

 

#Trailhead  #Salesforce Developer  #TrailblazerCommunity  #Trailhead Challenges

2 respuestas
  1. 26 ago, 12:28

    thank you @Himanshu Shekhar

    ... I was able to sort out the issue. I found the username from the lscworkbook and was able to reset the password. 

     

    This was the common admin team has created. So, its good to note down your username and possible create new admin user with your work email. 

     

    Hope it helps other community folks. 

     

    Regards, 

    Guru

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@Life Sciences Trailblazer Group -Virtual

While I am trying to do initial data download on mobile app, it failed.

An error log is shown on error log management page.

Does anyone know how to solve this issue?

#error

log

Message SendStatisticsOperation.main():Error while sending sync statics:

Optional(Error Domain=com.salesforce.RestAPI.ErrorDomain Code=400”(null)”

User info={error=(

{

error code = “REQUIRED_FIELD_MISSING”;

);

message = “Required fields are missing: [MetadataVersion]”;

}…..

1 respuesta
  1. 18 ago, 11:53

    Likely troubleshooting steps

    1. Check Salesforce Mobile / Field Service configuration
      •  Verify that the mobile user's profile and permission sets have the required access. 
      •  Confirm the mobile configuration and metadata are published/activated. 
    2. Check the mobile app version
      •  Make sure the user is running the latest version of the relevant Salesforce mobile application. 
      •  If this is a managed Salesforce Life Sciences mobile app rather than the standard Salesforce mobile app, check the corresponding release/version. 
    3. Re-download metadata
      •  Clear/reset the mobile app's local data if the application provides that option. 
      •  Log in again and perform the initial download. 
      •  A stale or incomplete local metadata package can sometimes cause synchronization problems. 
    4. Compare with another user/device
      •  Try the same initial download using another mobile user. 
      •  If it works for another user, the issue is likely related to the user's configuration, permissions, or locally cached metadata. 
      •  If it fails for everyone, it is more likely a configuration or Salesforce-side issue. 
    5. Check recent configuration changes
      •  Look for recently deployed/published metadata, mobile configuration changes, permission-set changes, or package upgrades. 
      •  If the problem started immediately after a deployment, that is particularly relevant.
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@Life Sciences Trailblazer Group -Virtual

I’m setting up Next Best Action feature on mobile app.

I placed Life Science Next Best Action component on account page.

It seems to work correctly on desktop screen, but it doesn’t on mobile app.

I see just a blank component and cannot see any data I created in territory account recommendation actions object.

Does anyone know how to fix this issue?

2 respuestas
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Hi Everyone, 

 

Can anyone tell me how Edit option is available on the visit record page of Life Science Commercial App on iPad. Need Edit button from the 3 dots available on bottom right corner.  Edit Button is not visible even when the visit status is planned and not completed or submitted.

How Edit option on Visit record page on iPad is available in Life Science Cloud.

 

 

 

#CRM Configuration

4 respuestas
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We are configuring LSC app, but when logging in, nothing shows on the entry page. We can see objects and records in the search, but no tabs appear. What could be gone wrong?

1 respuesta
  1. 3 ago, 12:13

    Hi @Carla Delgado  If the LSC app opens but no tabs are displayed, it's usually due to the app configuration or user permissions. Verify that the required tabs are added to the app, the user has access to the related objects and tabs, and the correct permission sets or profiles are assigned. If everything appears correct, try clearing the browser cache or logging in with another user to determine whether the issue is permission-related. 

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@Life Sciences Trailblazer Group -Virtual

Does anyone know how to add tab on mobile app in lsc4ce. I can see account tab only now, which I guess is built-in. I wanna add tab of product and visit.

5 respuestas
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I am preparing for my SF's Agent force life science certification.  Hope I will get the study materials and get cleared my doubts by joining and discussing them in this community.  

Thanks, Jey.

1 respuesta
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    11 jul, 16:51
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I’m trying to set up mobile app of lsc4ce.

I already set up object metadata cache configuration

- account

- event

- visit

- product2

But metadata error happens and access mobile app when I try to download initial data.

Please let me know what else I have to set up.

#Mobile
2 respuestas
  1. 27 jun, 07:16

    Check in object metadata cache is allign wit rep profile or not..

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Hi everyone, I created some mock Care Specialty records and associated those to an Account through the Healthcare Provider Specialty junction object, but in the Account Dashboard View component I'm only getting this: 

 

Question regading Account Dashboard View component from LSC4CE

 

Is there a way for it to actually show the specialty name instead of just showing 'Specialist' pills? 

 

Thanks in advance.

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