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+600 puntos

Proyecto

Set Up Salesforce Knowledge

Create, customize, and manage your knowledge base.

~1 hora 15 minutos

Configure Salesforce Knowledge

~10 minutos

Configure Page Layouts and Create Record Types

~15 minutos

Set Access for Lightning Knowledge

~10 minutos

Create and Customize Data Categories

~10 minutos

Create and Manage Articles

~15 minutos

Manage Cases Using Articles

~15 minutos

~1 hora 15 minutos