Slack Certifications and Slack Skills FAQ
We’re excited that Slack is now a Salesforce company. Read the FAQ to learn about Slack certifications and slack learning content.
Sign Up For Slack Certified
(Recommended) Sign up for essential training, join the Slack Certified directory, as well as earn and share your credentials.
Slack Certified Admin Exam Guide
The exam guide provides an overview of the Slack Certified Admin program and how to best prepare for the exam.
Fundamentals
Exam Weight 10%
Slack Certified Admin Prep Course–Workshop 1
(Recommended) In the first workshop, you’ll master Slack plans, roles and admin responsibilities.
Slack for Admins
Access resources to learn how to customize Slack and improve user experience at your organization.
Admin Essentials 101
Learn about channels, Slack Connect, app integrations, workflows and more to enable your users to work more productively in Slack.
Workspace administration
Exam Weight 10%
Slack Certified Admin Prep Course–Workshop 2
(Recommended) A workspace is a space you share with members to get work done. Learn how to design your workspace(s) to meet business needs.
Getting started for workspace creators
Learn about creating or managing your new Slack workspace.
Workspace settings & permissions
Browse our collection of resources and articles pertaining to Slack's workspace settings and permissions.
Apps for Slack Admins
Learn how to use approval, provisioning, auditing, and session management APIs to work more effectively and securely.
Enterprise Grid Design
Design your Slack workspace in a way that reflects how your organization is structured.
Guide to the Enterprise Grid admin dashboard
Learn about the the admin dashboard where you manage settings, members, channels, and more for all the workspaces in an Enterprise Grid org.
Channel and user group administration
Exam Weight 25%
Slack Certified Admin Prep Course–Workshop 3
(Recommended) Teamwork and communication happen in channels. Learn how to use channels for your team to share messages, tools, and files.
Slack Etiquette and Productivity
Boost productivity using recommended tools and actions in Slack.
Drive etiquette and productivity
(Recommended) Apply tips and best practices for driving productivity and etiquette as you work together.
Work with other organizations using Slack Connect
(Recommended) Work productively and securely in channels with anyone, from inside and outside your organization.
External collaboration in Slack
A quick guide for determining when to use channels vs. guest accounts for external collaboration.
Add a channel to multiple workspaces in your Enterprise Grid organization
Utilize multi-workspace channels to allow people across an organization to work together in the same channel from their separate workspaces.
Channel management tools
View a list of channels in your workspace or Enterprise Grid organization and take action on them from a central dashboard.
User lifecycle management
Exam Weight 18%
Slack Certified Admin Prep Course–Workshop 4
(Recommended) Get users into (and later, out of) your Slack org or workspace as efficiently, securely, and quickly as possible.
Manage members
Browse our collection of resources and articles pertaining to managing members in Slack.
Workspace settings & permissions
Browse our collection of resources and articles pertaining to Slack's workspace settings and permissions.
Manage single sign-on settings
Enable single sign-on (SSO) as an extra layer of security for their organization.
Understand guest roles in Slack
Guest roles let you work with people—like contractors, interns, or clients—that only have limited access to your company's Slack workspace.
App administration
Exam Weight 15%
Slack Certified Admin Prep Course–Workshop 5
(Recommended) Review apps in Slack, learn how to identify and optimize workflows for your team, and create an app approval process.
Automate business processes with Workflow Builder
(Recommended) Create custom workflows with automated forms, messages and more.
Managing apps securely and at scale
Learn about Slack’s latest app management features and how to use them to craft a robust strategy for managing app approvals.
5 steps to managing apps securely and at scale
Maintain control over Slack apps while ensuring that employees can use the tools they love.
Slack App Directory
Browse recommended Slack apps by category and learn how to unlock productivity in Slack.
Connect tools and automate tasks
Discover the power of apps and tools to connect, simplify, and automate.
An introduction to the Slack platform
Cultivate conversation, inspire action, and integrate services by building apps or workflows on the Slack platform.
Manage apps and workflows
Browse a collection of resources and articles pertaining to managing apps & workflows in Slack.
Security
Exam Weight 13%
Protect your organization's data
(Recommended) Use Slack's functionality paired with integrations to secure your data and meet compliance standards.
Slack Certified Admin Prep Course–Workshop 6
(Recommended) Learn the security features you need to meet the demands placed on security, compliance and data protection.
Security at Slack
Learn how to keep your data secure and meet your compliance requirements in Slack.
Configure access & security
Browse a collection of resources and articles pertaining to configuring access & security in Slack.
Solving for success
Exam Weight 9%
Slack Certified Admin Prep Course–Workshop 7
(Recommended) Learn to translate your company's vision for Slack into success metrics you can execute on and track.
Use Slack analytics to drive adoption and engagement
(Recommended) Define your organization's goals and use Slack to measure progress against them.
Slack data & analytics
Browse a collection of resources and articles pertaining to Slack's data & analytics tools.
Enabling Slack champions
Leverage Slack champions to drive company-wide Slack adoption and build the foundation for positive change.
Get certified
Apply your knowledge.
Exam registration and policies guide
Review our exam policies and learn how to schedule and prepare for your exam.
