Trail

Get Smart with Salesforce Einstein

See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.

8 hrs 25 mins

Modules and projects (10)

Learn what AI is and how it will transform CRM and the customer experience.

Discover insights and predict outcomes with this powerful set of AI-enhanced features.

Learn about voice technology and how you can talk to Salesforce.

Learn how to make customer service smarter and easier with chatbots.

Recommend offers and actions at the point of maximum impact.

Log your activities, target the right leads, and close more deals with AI for sales.

Use the power of Einstein to score leads and win more deals.

Build an app to predict which restaurant reservations will be no-shows. No code required.

Use Apex to create a simple app to recognize and classify images.

Build a deep-learning custom model to categorize text and automate business processes.

See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.