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+2,700 points

Trail

Empower Your Salesforce Users

Learn effective strategies for driving end user adoption.

~2 hrs 15 mins

+500 points

Module

User Training and Enablement

Learn how to support your Salesforce users and prepare them for success.

~30 mins

Communicate Your Training Goals

~5 mins

Develop a Training Plan

~5 mins

Build Your Training Library

~5 mins

Add Learning as Users Work

~10 mins

Encourage and Support Users

~5 mins

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+200 points

Module

User Adoption Metrics

Discover tools for tracking end user adoption of Salesforce.

~10 mins

Measure Salesforce Usage

~5 mins

Track Business Outcomes

~5 mins

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+2,000 points

Module

Survey Basics

Gather insights from customers or employees with surveys.

~1 hr 35 mins

Prepare for Your First Survey

~20 mins

Build Your Survey and Select Default Settings

~25 mins

Add Logic to Your Survey

~25 mins

Send Out and Track Your Survey

~25 mins

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~2 hrs 15 mins