+2,100 points

Trail

Appointment Booking with Salesforce Scheduler

Find out how you can set up and use Salesforce Scheduler for customer appointments.

~5 hrs 10 mins

+400 points

Module

Salesforce Scheduler

Schedule customer appointments for your business.

~1 hr 20 mins

Get Started with Salesforce Scheduler

~25 mins

Set Up Appointment Attendees and Skills

~20 mins

Set Up Appointment Topics and Appointment Templates

~20 mins

Set Up Appointments with Salesforce Scheduler

~15 mins

hideHide 4 Units

+600 points

Module

Multi-resource, Inbound, and Concurrent Scheduling with Salesforce Scheduler

Explore advanced scheduling options and enable customers to book appointments.

~1 hr 20 mins

Add Rooms for Appointments

~20 mins

Set Up Multi-Person Appointments

~20 mins

Get Started with Inbound Scheduling

~10 mins

Set Up Inbound Scheduling for Existing Customers

~10 mins

Set Up Inbound Scheduling for Prospective Customers

~10 mins

Enable Concurrent Scheduling and More

~10 mins

showShow 6 Units

+300 points

Module

Salesforce Scheduler Data Model

Use data blocks to achieve your specific business goals.

~30 mins

Get Started with Salesforce Scheduler Data Model

~10 mins

Discover Service Territories, Members, and Skills

~10 mins

Explore Appointment Topics and Templates

~10 mins

showShow 3 Units

+500 points

Module

Salesforce Scheduler Customization

Customize Salesforce Scheduler to fit your business needs.

~1 hr 30 mins

Get Started with Salesforce Scheduler Customizations

~20 mins

Change the Default Time Zones

~20 mins

Set Up Calendar Integration

~20 mins

Customize Appointment Booking Flows

~20 mins

Set Up Automatic Service Resource Assignment and Anonymous Booking

~10 mins

showShow 5 Units

+300 points

Module

Salesforce Scheduler Industry Use Cases

Learn how Salesforce Scheduler is used across industries.

~30 mins

Discover the Salesforce Scheduler Difference

~10 mins

Use Scheduler in Healthcare, Retail, and the Auto Industry

~10 mins

Use Scheduler in the Public Sector

~10 mins

showShow 3 Units

~5 hrs 10 mins