If a user has already been uploaded and added to Spiff, can an admin permanently remove them from the system?
I’d like to know if there is a way to fully delete a user rather than just deactivate or disable their access.
#Salesforce Admin #Salesforce Revenue Cloud #Salesforcecommunity #Salesforceadministrator #Salesforce Developer
Yes, Salesforce Spiff provides an Archive User option, but it is different from permanently deleting a user.
If a user has already been uploaded and added to Spiff, you can archive them by following these steps:
- Go to Admin → Users in Salesforce Spiff.
- Open the user’s profile.
- Click Edit.
- Deselect Make this user visible.
- Confirm Archive User and save.
After archiving:
- The user will no longer appear as an active user in the regular Users page.
- Data syncing is automatically disabled.
- Existing statements and historical records are retained.
- The user cannot be assigned to new teams or plans.
If the user is synced from Salesforce or another external source, you should also review the source system and syncing settings.
Important: Archiving hides the user from active management, but it does not permanently delete their historical data. For complete permanent deletion, check your organization's Spiff data-retention policies and available Salesforce support options.
Reference: Archive and Unarchive User Accounts
Hope this helps! 😊
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