Skip to main content
2 Antworten
  1. 4. Sept. 2023, 08:51

    Hello Eric, thank you for your response. I recently created a Trial edition of Service Cloud - https://www.salesforce.com/products/service/

    I assumed this Service Cloud trial instance automatically comes with ai for faster resolution of cases - as the banner indicates "ai for customer service" AI+DATA+CRM indicates - However the Trail instance does not have any additional features added to Cases object . It's the same as any SFDC Trial Org

0/9000