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Use Data Insights Across Salesforce
Trail

Use Data Insights Across Salesforce

Expand cloud functionality using Data 360.

Start
This Trail may include content that is only available in English. Learn More
+800 points
Intermediate
Administrator
~50 mins

Use Data Insights Across Salesforce

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Integrate Data 360 with Agentforce Sales for accurate data and better insights.

+100 Points
~10 mins
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Unlock crucial data for your agents and supervisors with Data 360.

+100 Points
~10 mins
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Discover customer service insights from your data.

+100 Points
~5 mins
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Learn how to personalize the shopper experience with Data 360.

+100 Points
~5 mins
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Use Data 360 to power journeys and customer interactions in Marketing Cloud Engagement

+300 Points
~15 mins
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Expand the power of Salesforce with Data 360 solutions on AgentExchange.

+100 Points
~5 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More

Skills

  • Marketing Strategy and Techniques
  • Digital Marketing
  • Data Analysis
  • Customer Service
  • Business Analysis
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  • Marketing Strategy and Techniques
  • Digital Marketing
  • Data Analysis
  • Customer Service
  • Business Analysis
  • Sales Management
  • General Sales Practices
  • Productivity
  • Prospecting and Qualification
  • Data Integration
  • Data Management
  • App Development and Engineering Practices
  • Specialized Sales
  • Business Strategy
  • Business Intelligence
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Products

  • Marketing Cloud Engagement
  • Data 360
  • Agentforce Service
  • Agentforce Sales
  • AgentExchange
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  • Marketing Cloud Engagement
  • Data 360
  • Agentforce Service
  • Agentforce Sales
  • AgentExchange
  • Agentforce Commerce
  • B2C Commerce
  • Agentforce Field Service and Operations
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