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Trail

Use Data Insights Across Salesforce

Expand cloud functionality using Data Cloud.

Start
+800 points
Intermediate
Administrator
~50 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Sales Management
  • General Sales Practices
  • App Development and Engineering Practices
  • Data Management
  • Business Strategy
  • Show More
  • Sales Management
  • General Sales Practices
  • App Development and Engineering Practices
  • Data Management
  • Business Strategy
  • Data Analysis
  • Customer Service
  • Marketing Strategy and Techniques
  • Specialized Sales
  • Productivity
  • Business Analysis
  • Prospecting and Qualification
  • Business Intelligence
  • Digital Marketing
  • Data Integration
  • Show Less

Products

  • Commerce Cloud
  • Service Cloud
  • Marketing Cloud Engagement
  • Sales Cloud
  • Field Service
  • Show More
  • Commerce Cloud
  • Service Cloud
  • Marketing Cloud Engagement
  • Sales Cloud
  • Field Service
  • Data Cloud
  • Show Less
+800 points
Intermediate
Administrator
~50 mins
+100 points
Module

Sales Cloud Enhancements with Data Cloud: Quick Look

Integrate Data Cloud with Sales Cloud for accurate data and better insights.

~10 mins
+100 points
Module

Service and Data Cloud: Quick Look

Unlock crucial data for your agents and supervisors with Data Cloud.

~10 mins
+100 points
Module

Service Intelligence: Quick Look

Discover customer service insights from your data.

~5 mins
+100 points
Module

Data Cloud for Commerce: Quick Look

Learn how to personalize the shopper experience with Data Cloud.

~5 mins
+300 points
Module

Data Cloud-Driven Interactions in Marketing Cloud Engagement

Use Data Cloud to power journeys and customer interactions in Marketing Cloud Engagement

~15 mins
+100 points
Module

Data Cloud Solutions on AppExchange: Quick Look

Expand the power of Salesforce with Data Cloud solutions on AppExchange.

~5 mins
~50 mins