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Slack: Connect Data, Apps, and AI
Trail

Slack: Connect Data, Apps, and AI

Bring everything your team needs into one place for seamless collaboration.

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Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Process Improvement and Optimization
  • Office and Productivity Technology
  • Identity and Access Management
  • Account Management
  • Productivity
  • Show More
  • Process Improvement and Optimization
  • Office and Productivity Technology
  • Identity and Access Management
  • Account Management
  • Productivity
  • Collaboration
  • Data Integration
  • AI Development
  • Artificial Intelligence
  • AI Agents
  • Business Intelligence
  • App and Web Design
  • User Interface and User Experience Design
  • Agile Software Development
  • App Development and Engineering Practices
  • Application Programming Interface
  • System Design and Implementation
  • Integration Management
  • Project Management
  • Show Less

Products

  • Slack
  • Agentforce
  • CRM Analytics
This Trail may include content that is only available in English. Learn More
+2,700 points
Intermediate
Administrator
~5 hrs 53 mins

Connect CRM to Slack

+300 Points
~53 mins • 5 Steps
Badge
Salesforce Channels

Bring team conversations and customer data together in Salesforce and in Slack.

+200 Points
~15 mins
Video
Discover Salesforce Channels Inside Slack

Learn how to bring your Customer 360 view and conversations together with Salesforce Channels in Slack.

~16 mins •
Mark as Complete
Article
Security for Salesforce channels

Learn how Slack keeps CRM content secure.

~7 mins •
Mark as Complete
Article
Use Salesforce channels in Slack

Get the most out of Salesforce channels.

~10 mins •
Mark as Complete
Badge
CRM Analytics for Slack: Quick Look

Integrate CRM Analytics data into your Slack conversations.

+100 Points
~5 mins

Build and Deploy Apps in Slack

+900 Points
~2 hrs 55 mins • 3 Steps
Badge
Develop a Slack App with Bolt

Build a Slack app using the Bolt for JavaScript development framework.

+400 Points
~1 hr
Badge
Build Meaningful Interactions with Block Kit

Use Slack’s UI framework to build reusable, interactive content for your app.

+200 Points
~35 mins
Badge
App Governance in Slack

Develop an app governance policy that meets your organization's needs.

+300 Points
~30 mins

Bring Agentforce to Slack

+1,500 Points
~2 hrs 5 mins • 3 Steps
Badge
Connect Your Agentforce Org with Slack

Integrate Agentforce with Slack and prepare for agent deployment.

+400 Points
~35 mins
Badge
Agentforce Configuration for Slack Deployment

Configure an employee agent and deploy it in Slack.

+1,100 Points
~1 hr 5 mins
Article
Use Agentforce in Slack

Work alongside autonomous AI agents that answer questions and complete tasks.

~5 mins •
Mark as Complete

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

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