Connect CRM to Slack
Bring team conversations and customer data together in Salesforce and in Slack.
Learn how to bring your Customer 360 view and conversations together with Salesforce Channels in Slack.
Learn how Slack keeps CRM content secure.
Get the most out of Salesforce channels.
Integrate CRM Analytics data into your Slack conversations.
Build and Deploy Apps in Slack
Build a Slack app using the Bolt for JavaScript development framework.
Use Slack’s UI framework to build reusable, interactive content for your app.
Develop an app governance policy that meets your organization's needs.
Deploy Slackbot
Learn about availability, administrative settings and permissions, and how Slackbot can help anyone navigate their workday with ease.
Enable Slackbot to support deals by connecting CRM data to Slack.
Manage access to Slackbot for your workspace or Enterprise organization.
Control access to information from connected orgs.
Learn about about hallucinations, ways to avoid them, and how to report suspected hallucinations to Slack.
Bring Agentforce to Slack
Integrate Agentforce with Slack and prepare for agent deployment.
Configure an employee agent and deploy it in Slack.
Work alongside autonomous AI agents that answer questions and complete tasks.
Connect with Model Context Protocol
Learn how you can use the Slack MCP server to connect AI tools to Slack, or set Slackbot up as an MCP client so it can take actions in other apps.
Enable integrated apps to can search channels, send messages, and perform other Slack actions through MCP clients.
Connect Slackbot to other apps you use to take actions in those apps directly from Slack.
Discover More
Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.