Prepare for your Salesforce Data 360 Consultant Certification

Discover Data 360 benefits, core functionality, and position in the data landscape.

Calculate and communicate the value of Data 360.

Discover how Data 360 credits are consumed and how to make your credits count.

Support the customer journey by using real-time features in Data 360.

Discover how Data + AI + CRM work together to supercharge your business.

Learn how to create strategy and prepare your data for AI projects.

Use ethical best practices to build trust and create personalized customer experiences.

Set up your account and connect data sources to support your company’s business needs.

Manage your data effectively with tags, classifications, and policies.

Learn the benefits of using data spaces in Data 360.

Expand Data 360's reach across orgs with Data Cloud One.

Use capping rules to prevent customer communication fatigue and stay on budget.

Learn how to create and package components in Data 360.

Expand the power of Salesforce with Data 360 solutions on AppExchange.

Connect your data sources and define their relationship in Data 360.

Establish bidirectional integrations between Data 360 and external systems.

Create and schedule complex data transformations using batch data transforms.

Enable customers to clean and prepare data as it enters the system in real time.

Use qualified keys to avoid key conflicts in data sources connected to Data 360

Explore and use data model objects in Data 360.

Learn the fundamentals of data mapping, identity resolution, and unified records.

Use your data effectively by creating calculated and real-time insights.

Bring insights from Data 360 into your Salesforce CRM org.

Turn unified data into valuable insights with standard and custom reports.

Learn how to analyze and take action on data and insights with Tableau Next.

Uncover valuable insights and make informed decisions with machine learning models.

Build, train, and evaluate your own predictive AI models in Einstein Studio.

Create and filter segments with Data 360.

Discover how Data 360 helps you implement advertising strategies using first-party data.

Use Data 360 to power journeys and customer interactions in Marketing Cloud Engagement

Integrate Data 360 with Sales Cloud for accurate data and better insights.

Unlock crucial data for your agents and supervisors with Data 360.

Discover how to implement Data 360 for Agentforce.

Connect, unify, query, and segment your data in Data 360.

Learn how to ground search with unstructured data.

Build a data graph to streamline your queries.

Combine the power of Data 360 and Flow Builder to automate processes with external data.

Build an AI model to predict lead conversion and display results with a screen flow.