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Get Started as a Salesforce Business Analyst
Trail

Get Started as a Salesforce Business Analyst

Explore the skills that make Salesforce business analysts effective business partners.

Start
+1,800 points
Foundational
Business Analyst
~2 hrs 5 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Product Management
  • Process Improvement and Optimization
  • Process Engineering
  • Communication
  • Business Analysis
  • Show More
  • Product Management
  • Process Improvement and Optimization
  • Process Engineering
  • Communication
  • Business Analysis
  • Business Intelligence
  • Self-Development
  • Show Less
+1,800 points
Foundational
Business Analyst
~2 hrs 5 mins
+100 points
Module

Salesforce Business Analyst: Quick Look

Learn what Salesforce business analysts do and the skills they need to succeed.

~5 mins
+100 points
Module

Admin & BA Job Comparison: Quick Look

Learn what Salesforce admins and business analysts do, and how their roles are different.

~5 mins
+400 points
Module

Essential Business Analyst Skills

Explore fundamental skills that drive successful projects.

~35 mins
+200 points
Module

User Story Creation

Discover the importance of user stories and learn how to write them.

~15 mins
+300 points
Module

Strategies for Presenting to Executive Audiences

Learn how to effectively present to executives.

~15 mins
+300 points
Module

Process Mapping for Business Analysts

Use process mapping to improve business processes.

~15 mins
+400 points
Module

Business Analyst Best Practices

Improve your skills as a business analyst with pro tips from the experts.

~35 mins
~2 hrs 5 mins