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Data 360: Explore Setup to Activation
Trail

Data 360: Explore Setup to Activation

Implement Data 360 solutions to drive measurable business outcomes.

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Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Automation
  • Data Integration
  • Data Management
  • Data Governance and Ethics
  • AI Development
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  • Automation
  • Data Integration
  • Data Management
  • Data Governance and Ethics
  • AI Development
  • AI Ethics and Trust
  • AI Agents
  • Query Languages
  • Artificial Intelligence
  • Productivity
  • Digital Marketing
  • Data Analysis
  • Identity and Access Management
  • Data Science
  • Business Analysis
  • Business Intelligence
  • Marketing Strategy and Techniques
  • Research and Discovery
  • System Design and Implementation
  • Data Visualization
  • General Sales Practices
  • Cybersecurity
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Products

  • Salesforce Platform
  • Data Cloud
  • Agentforce
  • Einstein
  • Marketing Cloud Engagement
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  • Salesforce Platform
  • Data Cloud
  • Agentforce
  • Einstein
  • Marketing Cloud Engagement
  • Flow Builder
  • Prompt Builder
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This Trail may include content that is only available in English. Learn More
+12,100 points
Advanced
Administrator
~14 hrs 20 mins

Connect and Unify

+3,600 Points
~3 hrs 45 mins • 5 Steps
Module
Data 360: Connect and Unify

Build a complete customer view by connecting, transforming, mapping, and unifying data.

+200 Points
~10 mins
Module
Customer 360 Data Model for Data 360

Explore and use data model objects in Data 360.

+400 Points
~30 mins
Module
Data and Identity in Data 360

Learn the fundamentals of data mapping, identity resolution, and unified records.

+500 Points
~40 mins
Project
Explore Data 360 Core Functionality

Connect, unify, query, and segment your data in Data 360.

+500 Points
~1 hr 25 mins
Superbadge
Superbadge: Data Stream Fundamentals

Demonstrate your proficiency in connecting your Salesforce data in Data 360.

~1 hr •
Mark as Complete

Govern and Secure

+600 Points
~1 hr 5 mins • 4 Steps
Module
Data 360: Govern and Secure

Govern and secure your data through tagging, policies, and data spaces.

+100 Points
~5 mins
Video
Enhance Data Governance in Data Cloud for Agentforce

Learn how data governance is applied consistently across Agentforce and Applications, leveraging AI-based tagging and policy governance in Data Cloud.

~35 mins •
Mark as Complete
Module
Data Governance Strategies

Manage your data effectively with tags, classifications, and policies.

+400 Points
~20 mins
Module
Platform Encryption for Data 360: Quick Look

Add extra security for your sensitive Data 360 data with Platform Encryption.

+100 Points
~5 mins

Process Content

+700 Points
~1 hr 35 mins • 5 Steps
Module
Data 360: Process Content

Connect unstructured data, process content, and use RAG to prepare your content for AI.

+200 Points
~15 mins
Module
Search Index Types in Data 360: Quick Look

Discover how search index types in Data 360 improve search accuracy.

+100 Points
~5 mins
Project
Unstructured Data in Data 360

Learn how to ground search with unstructured data.

+300 Points
~50 mins
Module
Retrieval Augmented Generation: Quick Look

Improve LLM responses by augmenting agents and prompts with relevant business data.

+100 Points
~10 mins
Article
Example: Agentic RAG with Advanced Data Cloud Setup

Walk through the steps to implement an agent that's grounded with knowledge using Retrieval Augmented Generation (RAG) in Data Cloud.

~15 mins •
Mark as Complete

Query and Segment

+1,400 Points
~1 hr 35 mins • 4 Steps
Module
Data 360: Query and Segment

Query, enhance, and segment unified data to improve data-driven actions and campaigns.

+100 Points
~10 mins
Module
Data 360 Insights

Use your data effectively by creating calculated and real-time insights.

+300 Points
~15 mins
Module
Segmentation in Data 360

Create and filter segments with Data 360.

+300 Points
~35 mins
Module
Data Graphs in Data 360

Build a data graph to streamline your queries.

+700 Points
~35 mins

Analyze and Predict

+2,800 Points
~3 hrs • 4 Steps
Module
Data 360: Analyze and Predict

Expand your data's impact with tools for analytics and building predictive models.

+100 Points
~5 mins
Module
Introduction to Data 360 Reports

Turn unified data into valuable insights with standard and custom reports.

+200 Points
~20 mins
Module
Tableau Semantics

Create semantic models and semantic definitions to input your data into Data 360.

+500 Points
~45 mins
Module
Predictive Outputs from Model Builder

Build an AI model to predict lead conversion and display results with a screen flow.

+2,000 Points
~1 hr 50 mins

Act on Data

+3,000 Points
~3 hrs 20 mins • 5 Steps
Module
Data 360: Act on Data

Build personalized experiences and better agents with unified data.

+200 Points
~10 mins
Module
Data 360 Enrichments

Bring insights from Data 360 into your Salesforce CRM org.

+300 Points
~20 mins
Module
Data 360 in Flows

Combine the power of Data 360 and Flow Builder to automate processes with external data.

+1,500 Points
~1 hr 25 mins
Module
Data 360-Powered Agentforce

Discover how to implement Data 360 for Agentforce.

+300 Points
~25 mins
Module
Cert Prep: Data Cloud Consultant

Study resources for the Data Cloud Consultant exam.

+700 Points
~1 hr

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

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