Build Your AI Foundation with Data and Automation

Understand the importance of data literacy and how to work effectively with data.

Learn how to recognize good data and restructure data when needed.

Learn how different variable types impact fields of data.

Give your data structure with objects, fields, and relationships.

Learn how to import and export data in Salesforce.

Discover strategies for assessing and improving the quality of your data in Salesforce.

Visualize key business metrics in real-time using Lightning Experience.

Learn the data analytics types and how they’re applied to common use cases.

Learn to explore large trends in data and see the details behind those trends.

Learn about data distributions and how to graphically represent them.

Explore variations to make informed comparisons between datasets.

Learn the concepts of correlation and regression to better analyze data.

Learn to accurately read and present chart data and avoid misleading chart designs.

Explore best practices for designing and reading charts to tell the story of your data.

Automate complex decision making to streamline business processes for any industry.

Explore Flow Builder and learn when to use flows to automate your business processes.

Start building flows to automate business processes using Salesforce records.

Use Flow Builder to capture and update contact information with a flow.

Control access to data using point-and-click security tools.

Apply ethical use best practices to deliver responsible personalization solutions.

Discover Data 360, the real-time platform for customer magic.

Discover strategies to maximize the impact of data and AI on decision-making.

Discover how design can help build better relationships with customers and communities.

Learn about ethical design and how to incorporate it into technology development.

Learn how organizations can use values to drive their design and build processes.

Learn best practices and processes organizations can use to design beyond the user.

Learn key practices to build social and business accountability into your design process.

Learn how to responsibly use technology to scale relationships.