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Become an Agentblazer Innovator
Trail

Become an Agentblazer Innovator

Define your AI goals, then customize and deploy trusted agents across your organization.

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Complete the previous trail in this series to unlock access to this trail.
Explore the Agentblazer Series

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Applications of AI
  • Process Improvement and Optimization
  • Office and Productivity Technology
  • Productivity
  • AI Development
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  • Applications of AI
  • Process Improvement and Optimization
  • Office and Productivity Technology
  • Productivity
  • AI Development
  • Artificial Intelligence
  • AI Ethics and Trust
  • AI Agents
  • Product Management
  • Business Management
  • AI Analytics
  • Sales Management
  • General Sales Practices
  • Prospecting and Qualification
  • Business Solutions
  • Client Support
  • Technical Support and Services
  • Business Strategy
  • Automation
  • Employee Training
  • Data Management
  • Account Management
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Products

  • Service Cloud
  • Agentforce
  • Einstein
  • Data Cloud
  • Sales Cloud
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  • Service Cloud
  • Agentforce
  • Einstein
  • Data Cloud
  • Sales Cloud
  • Agentforce Builder
  • Financial Services Cloud
  • Industry Solutions
  • Prompt Builder
  • Flow Builder
  • Revenue Cloud
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Industries

  • High Tech
  • Financial Services
  • Retail and Consumer Goods
  • Public Sector
  • Healthcare and Life Sciences
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  • High Tech
  • Financial Services
  • Retail and Consumer Goods
  • Public Sector
  • Healthcare and Life Sciences
  • Nonprofit
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This Trail may include content that is only available in English. Learn More
+8,800 points
Intermediate
Administrator
~11 hrs

Drive AI Within Your Organization

+1,400 Points
~2 hrs 25 mins • 4 Steps

Get Hands On With Prompt Builder

+2,400 Points
~2 hrs 10 mins • 4 Steps

Customize Agentforce and Deploy Your Agents

+2,800 Points
~2 hrs 50 mins • 3 Steps

Sell Smarter with Agentforce

+1,000 Points
~2 hrs 10 mins • 6 Steps

Close Cases Faster with Service Assistant

+800 Points
~1 hr • 2 Steps

Discover Agentforce for Industries

+400 Points
~25 mins • 2 Steps

About this Trail

Define your AI business goals, build prompt templates, and customize your agents. In this trail, you will gain skills in artificial intelligence, business management business strategy, generative artificial intelligence product management.

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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

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