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Become an Agentblazer Champion
Trail

Become an Agentblazer Champion

Explore core AI concepts and build a basic agent for key tasks.

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Complete the previous trail in this series to unlock access to this trail.
Explore the Agentblazer Series

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Artificial Intelligence
  • Automation
  • Customer Service
  • AI Agents
  • Computer Science
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  • Artificial Intelligence
  • Automation
  • Customer Service
  • AI Agents
  • Computer Science
  • Business Intelligence
  • AI Development
  • Data Governance and Ethics
  • AI Ethics and Trust
  • AI Analytics
  • Data Management
  • Sales Management
  • Productivity
  • Prospecting and Qualification
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Products

  • Einstein
  • Salesforce Platform
  • Prompt Builder
  • Service Cloud
  • Agentforce
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  • Einstein
  • Salesforce Platform
  • Prompt Builder
  • Service Cloud
  • Agentforce
  • Agent Builder
  • Marketing Cloud Engagement
  • Sales Cloud
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Industries

  • Retail and Consumer Goods
  • Healthcare and Life Sciences
  • Financial Services
This Trail may include content that is only available in English. Learn More
+4,000 points
Foundational
End User
6 hrs 33 mins

Get Started with Artificial Intelligence Basics

+900 Points
~1 hr 30 mins • 5 Steps

Explore Salesforce AI

+1,800 Points
~2 hrs 45 mins • 6 Steps

Meet Agentforce

+400 Points
~30 mins • 4 Steps

Get Hands On with Agentforce

+900 Points
~1 hr 48 mins • 3 Steps

About this Trail

Confidently explain Agentforce concepts and its business impact, gain foundational knowledge, and build an agent. In this trail, you will gain skills in artificial intelligence, automation, data management, productivity, data governance and ethics, and more.

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.

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trail completed

Congratulations, you're an Agentblazer Champion!

This milestone recognizes that you learned foundational AI concepts and gained hands-on Agentforce experience on Trailhead.
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