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Agentforce Sales: Drive Pipeline Efficiency
Trail

Agentforce Sales: Drive Pipeline Efficiency

Configure advanced sales intelligence, forecasting models, and automated outreach to optimize revenue operations.

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This Trail may include content that is only available in English. Learn More
+4,900 points
Intermediate
Administrator
~6 hrs 48 mins

Configure Forecasting and Pipeline Visibility

Video
Salesforce Forecasting Overview | Sales Cloud

Learn how to use Salesforce Forecasting to track real-time sales performance, customize forecast views, and boost accuracy.

Youtube
~7 mins •
Mark as Complete
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Drive accurate sales projections and forecast with confidence.

+400 Points
~30 mins
Article

Set up the required features to start forecasting.

~3 mins •
Mark as Complete
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Learn how to manage and grow a healthy sales pipeline.

+200 Points
~15 mins
Article

Get your sales teams started managing their pipelines with a single view of pipeline metrics, opportunities, and week-to-week deal changes.

~5 mins •
Mark as Complete

Enable Smarter Selling with AI and Structured Outreach

Article

Use the Sales Cloud Einstein Setup Assistant to get the targeted guidance you need.

~5 mins •
Mark as Complete
Article

Learn about the process Einstein uses to determine which of your leads to prioritize.

~7 mins •
Mark as Complete
Article

Use Einstein Next Best Action to deliver tailored recommendations at the right moment.

~5 mins •
Mark as Complete
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Boost inside sales productivity and manage for success with Sales Engagement.

+400 Points
~25 mins
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Increase the efficiency of managed, repeatable outreach steps using standard cadences.

+800 Points
~40 mins
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Quickly add outreach emails, calls, LinkedIn, or custom tasks to Work Queue or To Do List.

+1,200 Points
~1 hr 5 mins
Article

Get started with Sales Engagement.

~5 mins •
Mark as Complete
Article

Save time and improve consistency by adding automation to your Sales Engagement activities.

~5 mins •
Mark as Complete

Set Up Territory Management and Geographic Visualization

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Learn how to visualize and optimize your location data with Salesforce Maps.

+200 Points
~15 mins
Article

Set up features to help your reps maximize selling and service time, and optimize routes.

~5 mins •
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Use Territory Planning to create and optimize territory alignments.

+200 Points
~20 mins
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Learn advanced skills for managing territories, including performance considerations.

+200 Points
~15 mins
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Create a marker layer to geographically visualize your Salesforce Data.

+200 Points
~30 mins
Article

Manage and maintain your company’s sales territories.

~3 mins •
Mark as Complete

Connect Salesforce to Reps' Daily Tools

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Track customer interactions and work deals directly in Gmail and Google Calendar.

+300 Points
~25 mins
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Help reps track customer interactions and work their Salesforce deals directly in Outlook.

+300 Points
~25 mins
Article

Learn how to customize email integrations to meet your reps needs.

~3 mins •
Mark as Complete
Article

Get your sales reps up and running with Einstein Activity Capture.

~5 mins •
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Use Einstein Conversation Insights to automate tasks so you can spend more time selling.

+300 Points
~15 mins
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Learn how Einstein Conversation Insights can increase productivity for sales teams.

+200 Points
~30 mins

Skills you will gain

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Skills

  • General Sales Practices
  • Customer Communication
  • Sales Management
  • Prospecting and Qualification
  • Business Analysis
  • Show More
  • General Sales Practices
  • Customer Communication
  • Sales Management
  • Prospecting and Qualification
  • Business Analysis
  • Motivating and Empowering
  • Research and Discovery
  • Automation
  • Business Intelligence
  • Process Improvement and Optimization
  • Office and Productivity Technology
  • System Design and Implementation
  • Productivity
  • Account Management and Strategy
  • Self-Development
  • Data Visualization
  • Show Less

Products

  • Agentforce Sales
  • Agentforce 360 Platform
  • Agentforce Service

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