Superbadges let you take the skills you’ve learned and apply them to complex, real-world business problems. These assessments require a higher level of skill and knowledge. These are not step-by-step challenges and often require more time to complete.
Get Ready for the Superbadge: Prompt Builder Templates
Introduction to Superbadges
Heads-up! A superbadge is different from other learning on Trailhead. It's a hands-on technical skills assessment where you take business requirements and apply your skills to build something amazing, without the step-by-step guidance. We have provided recommended learning and Help articles filled with resources to aid you along your journey. The estimated completion time assumes prior experience with the superbadge concepts and completion of the recommended learning. Your hard work will pay off!
Assessment Objectives
- Use the Prompt Template Workspace to configure Flex, Field Generation, and Sales Email prompt template types.
- Adjust an existing flow to incorporate a prompt template.
- Send an email using an email prompt template.
Recommended Learning
Before you start this superbadge, consider completing the recommended content. This provides a knowledge base to help you complete the technical skills assessment.
Content |
Description |
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Learn how to create prompt templates and use them in your orgs. |
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Generate personalized, targeted emails at scale using a sales email prompt template. |
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Integrate a flow and a Flex prompt template to generate a custom newsletter. |
Prework and Notes
Sign Up for a Developer Edition Org with Special Configuration
To complete this superbadge, you need a special Developer Edition org that contains specific configuration and sample data designed to work with the challenges in this superbadge.
Important
Sign up for the free Developer Edition org with special configuration. Follow the instructions in the “Verify Account” email to login and complete the sign up process.
The special org for this superbadge does not have Data 360 provisioned. Not all Prompt Builder features are available in this special org. You may want to navigate to the custom Tranquil Trails app in the org for navigation convenience, but it isn’t necessary.
The Salesforce Platform is constantly evolving. The challenges in this superbadge make use of translation abilities that currently are not available in all large language models (LLMs) and do not support all languages. If the language is not set to English in the My Personal Information settings, the challenges will not pass. As the Salesforce Platform innovation continues, this requirement may no longer be necessary in the future.
Connect Your New Developer Edition Org to Trailhead
- Make sure you’re logged in to your Trailhead account.
- Select Connect org from the Choose a hands-on org screen.
- On the login screen, enter the username and password for the Developer Edition org you just set up.
- On the Allow Access? page, click Allow.
- On the Want to connect this org for hands-on challenges? page, click Yes! Save it. You are redirected back to the Get Ready for Superbadge page and ready to use your new Developer Edition org to earn this superbadge.
- Now that you have a Salesforce org with special configuration for this superbadge, you’re good to go.
Review the Prompt Builder Templates Superbadge: Trailhead Challenge Help Article
Important
Before you begin the challenges, review Prompt Builder Templates Superbadge: Trailhead Challenge Help for resources to complete the challenges. Check out the accessibility section to learn more about any accessibility considerations related to this superbadge.
Use Case
Tranquil Trails Wellness Co. (Tranquil Trails) is a leading wellness provider with a global presence. Established to promote holistic health and wellness, the company helps clients meet their fitness goals by connecting them with personal wellness coaches for guidance and encouragement. Tranquil Trails wants to incorporate new AI-driven features to help the coaches better engage with clients, creating more personalized interactions at scale.
As a Salesforce Administrator for Tranquil Trails, your task is to complete the necessary steps to achieve the company’s goals with the Agentforce Platform. The company is focusing on improving the client experience by collecting clients’ feedback about their goals and recent activities. Tranquil Trails will use this feedback to provide personalized suggestions to clients and ensure that all coaches are aware of their clients’ evolving needs and objectives.