See What’s New: Agentforce Manufacturing, Media, Public Sector, Nonprofit
Learning Objectives
After completing this unit, you’ll be able to:
- Describe the latest features and enhancements for Agentforce Manufacturing, Media, Public Sector, and Nonprofit.
Agentforce Manufacturing
Sales Concierge for Manufacturing
Accelerate the sales cycle with a conversational AI assistant for product and accessory search, dealer search, and quick quote creation to drive sales efficiency.
Sample Management
Manage product samples efficiently, from request to delivery, for streamlined distribution and accelerated sales.
Inventory Status and Allocation
Gain granular, real-time control by adding inventory statuses (Damaged, Allocated, Available) and allocation capabilities to manage optimal product availability.
Agentforce Media
B2B Multi-Site Subscription Management
Streamline complex B2B sales. Automate quotes for enterprise clients to accelerate deal cycles, improve accuracy, and strengthen client relationships to drive faster revenue.
Salesforce Go for Agentforce Media
Advertising Sales Management (ASM) Discovery makes it effortless for customers to get started with ASM on Core, drive quick adoption, and realize product value.
Agentforce Public Sector
Agentforce IT Service for Public Sector
Enhance IT governance and compliance by managing technology assets and changes from a single, centralized source, ensuring audit readiness and maintaining data integrity. Accelerate employee onboarding by automating IT hardware and software requests.
Invoice and Payments
Grow engagement and accelerate licenses and permits by providing a unified, self-service portal where citizens can manage and pay all their government fees with ease. Enhance the transparency and efficiency of revenue collection through transactions.
Constituent Assistance
Reduce constituent frustration and support calls with an AI assistant that provides guidance on complex licensing, permitting, and inspections (LPI) requirements. Enhance agency efficiency by minimizing incorrect submissions, enabling staff to process applications more efficiently.
Agentforce Nonprofit
Donor Support
Answer donor questions and requests through agentic self-service with an external agent template.
Prospect Research in Slack
Better understand your high-value donors and prospects and drive results, right within Slack.
Volunteer Shift Capacity and Coverage
Save time and reduce manual tasks by accessing an internal agent to identify open volunteer shifts and assign volunteers.
