Skip to main content From 16:00 UTC on January 17, 2026, to 20:00 UTC on January 17, 2026, we will perform planned maintenance on the Trailhead, myTrailhead, and Trailblazer Community sites. During the maintenance, these sites will be unavailable, and users won't be able to access them. Please plan your activities around this required maintenance.
Analysis of Survey Responses with Sentiment Insights
Module

Analysis of Survey Responses with Sentiment Insights

Analyze text-based survey responses to improve customer experiences.

Start
+200 points
Intermediate
Administrator
~30 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Client Support
  • Data Analysis

Products

  • Salesforce Platform

Industries

  • Retail and Consumer Goods
  • Travel, Transportation, and Hospitality
  • Communications and Media
+200 points
Intermediate
Administrator
~30 mins
~30 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.