#Email Settings1 人正在讨论

Good morning,  

I am trying to change the default order of the attachment folders when sending an email from a case.  

Another solution would be to add a screen telling users which folder to use  

Thank you  

Hello, 

I merged my salesforce account (Created with company mail Id) with another salesforce account (created with my personal mail id). Now i removed my company id from the profile. Whenever i try to create a new playgroud in trailheads, it is creating a user with the company Id.

How can i permanently remove the company id from my profile.

NOTE: I removed company id from my profile (Settings). Still it is appearing in new trailhead playground.

I have a salesforce user who is hiding the emails he logs into the leads and contacts activity tab on the record pages. As an admin, how can I override that setting so that his emails are always visible and he can't hide them?

#Profile Permissions  #Email Settings  #Activity History #Sales Cloud

Chatter config question:

Our end-users will be functioning heavily in cases and record creation and I do not want their Digests to be inundated with the cases they've created. I want it to be used as a tool to connect with one another via mentions, groups, etc. In the email settings, it's easy to configure for the latter items I mentioned, but nowhere do I see how to remove cases from digest. Can anyone advise? Thanks!

Hi All, 

I have modified the 'My email settings' with a different email address.

I am able to view this email address as 'From Address' in classic for all objects including cases.

In lightning, it is available for contacts (as from address) but am not able to find it for case object .

I want send email from this new email address which is in 'my email settings' using lightning experience. Please let me know if am missing anything or is it an issue with salesforce lightning experience.

Regards,

Senthil Raja A

I am attempting to set up My Email Settings with the HTML signature, so that our company logo will display when an email is sent to a contact list. I have been attempting to set the <img> tag as directed via the salesforce support documents, but it fails every time and returns the text version of the link. 

I am currently using the following syntax:

<img src="https://na174.salesforce.com/sfc/p/6g0000023Nda/a/6g000000Kzfv/qF8bdtm457gt5A7ot8tDpx22GEUUF7oafuZO5xq.PhY"/>

However its simply displaying the "?" where an image should be. 

Any and all help in getting the image to show up would be appreciated. 

Thank you

Pete

Issue: @mention emails are not sending notifications to the respective users.

Hi all,

I used my profile(Admin) and my colleagues profile (External user) to test if she was receiving emails when ever I mention her on a community group or profile and vice versa. Either of us received emails. From documents I made sure of the following, 

• Enable Email notifications on community
• Checked all of the other email settings including "Mentions me in a post" and "Mentions me in a comment"
• Internal org has the chatter settings enabled

But none of this seems to be working. There is lot of posting happening in our community, unfortunately people are not getting notified and hence answering or replying to the posts is getting delayed. Any help or suggestion on this would be highly appreciated. 

Thanks,

Abhinandana G

We are frustrated with all our emails coming from "no-reply@salesforce.com".  I'd like to un-check "Enable Sender ID Compliance" in email settings, so emails will come from our users' email addresses, but several posts say it increases your chances of being flagged as SPAM.  Are they really more deliverable from a no-reply address?  Does anyone use "Email Relay" instead?  Is that working well?  Any advice is much appreciated.

Wanted to get some feedback from any of you Pardot gurus out there. We are at a point where we really want our customers to choose which types of emails they receive.  We have marketing emails of course, but also emails that may relate to past orders that they HAVE to receive and should not be allowed to opt-out of.

The plan was to build a landing page when they could check which types of emails they want to receive, new products, sales, discounts on top movers, etc. Depending on what they checked would add them to the appropriate list in Pardot so they would only receive those emails.

My issue now is I have customers that have unsubscribed so when I do need to send an email about a recall, I have to manually go in, change their email settings, and when the campaign is over, switch them back to "opt-out." There has to be a better way.

Any tips, tricks, advice or to-don'ts would be GREATLY appreciated. 

Would be great if the "Mass Update Tasks + Activities Tab + Create Multiple Tasks" app @ https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003IleFEAS can send an e-mail to users who receive a task if they have 'Email me when someone assigns me a task' activated in their profile:

- Go to username > My settings

- Expand ‘Calendar and Reminders’ section

- Click on ‘Activity Reminders’

- Confirm that under ‘Email Settings’ ‘Email me when someone assigns me a task’ is checked