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Salesforce's New Work.com Solution
Get all the latest thinking, models, advice, and our all-new Work.com solutions to support your return to the workplace.
From Automation To Impact: Working Smarter, Not Harder
Learn how their various teams have benefited from process improvements to meet widely varying communication and interaction preferences.
Work Smarter: Be More Productive So You Can Focus On Your Customers
Learn how you can work smarter across your organization, so you can focus on giving your customers the attention they need.
BLOG: Small Businesses Grow Faster by Working Smarter with Salesforce Essentials
Check out how three small businesses used Essentials it to achieve their business goals.
BLOG: 3 Service Cloud Features to Maximize Your Service Agents’ Time
Check out three Service Cloud features that will enable your customers for today’s demands while reducing your service agents’ volume.
Work Smarter With Lightning Apps
Learn how to make your Lightning apps smarter, and give your users the information and data that they need when and where they want it.
Lightning App Builder
Build custom pages for Lightning Experience quickly with point-and-click tools.
How To: Salesforce Knowledge in Lightning Video
Watch the video to build your Lighting Knowledge repository. Premier and Signature Success Plan customers, sign up for the live webinar.
Enhance Service Cloud with Lightning Knowledge
Give agents the right information, at the right time, and in the right format to close cases.
Get Smart with Salesforce Einstein
See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.
Increase Productivity with Einstein Search
Use Einstein Search to work faster, smarter, and more efficiently in Salesforce.
Getting Started: Service Cloud: Einstein Bots Video
Watch the video on all features of the chatbot platform. Premier and Signature Success Plan customers, sign up for the live webinar.
BLOG: Introducing Quip for Customer 360: Boost Productivity Inside the #1 CRM
Learn how you can use Quip to transform how sales and service teams work together.
Quip Basics
Explore how Quip can simplify your team workflow with flexible docs and spreadsheets.
Expand Your Reach with Experience Cloud
Get the tools you need to get started with Salesforce Experience Cloud.