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#Revenue Cloud69 discutindo

Hi all, 

 

I'm exploring Product Catalog Management in Revenue Cloud and trying to understand the practical purpose of Product Specification Types and Product Specification Record Types. 

 

my understanding is A Product Specification Type lets you define industry-specific product lines. 

and Product Specification Record Type links that type to a Record Type on Product2 and sets whether the product is commercial (sellable) or non-commercial. 

- Both are optional and are deployed as metadata. 

 

I can see Commercial and Technical record types OOB. Has anyone customised this in a project?  

Any examples, lessons learned or pointers would be much appreciated.  

 

doc:

https://help.salesforce.com/s/articleView?id=ind.product_catalog_product_specification.htm&type=5

 

#Revenue Cloud  #Salesforce Revenue Cloud  #Revenue Management System

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Hi Team,

I am unable to see any products when trying to add them through Browse Catalog

 in the Quote. I have verified the following: 

Unable to see any products when trying to add them through Browse Catalog in the Quote.

 

  • The price book has been checked twice.
  • The product is active and assigned to the correct category.
  • The price has been synced multiple times.

Despite these checks, the products are still not visible. Could someone assist me in resolving this issue? 

@* Salesforce Revenue Cloud *

5 respostas
  1. 6 de mar. de 2025, 14:45

    Got the answer- 

    Verify in the setup (Product Discovery Settings) if the indexation feature is enabled. If yes, then you should rebuild the index or calculate it. After doing so you’ll see your products back in the

    browse catalog

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2 respostas
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Hi Everyone, 

 

I would like to get some clarification on the best approach for migrating from Salesforce CPQ to Agentforce Revenue Cloud. 

 

Specifically, I’m trying to understand how the licensing and org setup work during the migration. If we migrate everything from our existing Salesforce CPQ solution to Revenue Cloud, would we need to continue paying for both the existing CPQ org/licenses and the new Revenue Cloud licenses during the transition, or would we only need to pay for the Revenue Cloud licenses? 

 

Also, how does Salesforce typically handle the transition period between CPQ and Revenue Cloud? Is there a recommended approach or migration strategy that allows us to avoid paying for both solutions for an extended period? 

 

If anyone has gone through a CPQ-to-Revenue Cloud migration or has experience with the licensing side of it, I would really appreciate your insights. 

 

Thanks. 

 

#Salesforce Developer  #Agentforce  #Revenue Cloud  #Salesforce Revenue Cloud  #Revenue Management System  #Salesforce CPQ & Billing  #CPQ

6 respostas
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When a user marks a Quote as Primary, Quote-to-Opportunity synchronization should also be enabled for that Quote? 

To achieve this, I am using the standard syncQuoteOpportunity action in my Flow and have enabled Enable Asynchronous Opportunity Sync in Revenue Settings but still it is not working although the flow is working properly but it is not syncing the QLI to OLI, so is there any other considerations to use. 

 

#Revenue Cloud  #Salesforce Revenue Cloud  #Revenue Management System

1 resposta
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Hi, I have added a product to the categories, but when I try to create a quote, browse the catalog, and check under Accessories, I am unable to select the product 

Can't add Product to a Quote IN Revenue Lifecycle Management (RLM)

 

. 

9 respostas
  1. 13 de out., 03:20

    @Paras Bhola- did you move forward with this. I am having the same issue and can't seem to find what is wrong. Sync price data and rebuild index, all looks good, just that products never show in  the Quote process. Stuck with this Step and can't proceed.

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When Derived Product Gets added in TLE error message shown as:  Guide me on Implementing Derived Price.

 

Derived Price Record : image.png #Revenue Cloud

1 resposta
  1. 9 de out., 17:40

    @Tushar Konde That message means the line editor couldn't find a usable derived price record for the product you just added. A derived product doesn't price from a normal price book entry. It prices from a derived price that points at a contributing product.

    The usual miss is adding the derived product on its own. The contributing product has to already be on the quote, and the derived price record has to use that product as its source, on the same price book and selling model as the quote. If any of those don't match, the lookup comes back empty and you get Derived Price Record with nothing after it.

    Check the derived price record first, then add the source product, then the derived one. If the record is right and the source is already on the quote, the pricing procedure on that quote isn't running the derived price element, so the line still has nothing to price with.

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Hello Community,

I recently created a new Revenue Cloud Developer Org and completed the initial Revenue Cloud setup (https://trailhead.salesforce.com/promo/orgs/get-started-revenue-cloud) . However, I'm facing an issue with Browse Catalog.

When I open Browse Catalog, the category hierarchy is displayed correctly, but no products are visible under any category.

I have already verified the following:

  • Categories and hierarchy are created correctly
  • Products are active
  • Product Category relationships exist
  • Product Selling Model Options are configured
  • Standard Price Book entries are created
  • Rebuilt the Product Index using Full Refresh
  • Performed Pricing Synchronization
  • Tested with System Administrator access

What's interesting is that even the standard/sample products that come with the Revenue Cloud Developer Org are not visible in Browse Catalog.

Has anyone encountered this issue before? Are there any additional setup steps, publication steps, catalog activation requirements, or indexing processes required to make products appear in Browse Catalog?

Any guidance would be greatly appreciated.

Thank you! 

 

#Revenue Cloud  #Salesforce Revenue Cloud  #Salesforce Developer  #Revenue Management System

 

 

#TrailblazerCommunity  #Trailhead

3 respostas
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Hi everyone! 

 

I was wondering if there is a simple way to add products by searching in the list of all products in the revenue cloud quote line item editor? 

I can add them from browse catalogue or the search whenever the product exists in a catalogue.  

But I want to be able to search all products with the revenue cloud quote line editor without necessarily having them be added to a catalogue.  

 

Is this possible? 

 

Thank you! 

 

Marie Olsen 

 

#Revenue Cloud  #Salesforce Revenue Cloud  #Product Management  #Product

3 respostas
  1. 20 de ago., 02:32

    No, natively, ARM/Revenue Cloud doesn't let you search and add from "all products" the way Salesforce CPQ does..  

    Natively, there's no way to search and add products in the Transaction Line Editor without going through Browse Catalog, and Browse Catalog is inherently catalog scoped; a product has to be catalog/category assigned to be searchable and addable there.  

    For comparison: in Salesforce CPQ, clicking Add Product on the QLE pulls up a list of products based on your price book — there's no catalog concept in CPQ, so effectively every priced product is visible and pickable.

    In ARM, Browse Catalog replaces that flow, and it's built around the catalog/category model by design — a product needs catalog assignment (plus price book entry, selling model, and indexing) to appear there.

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Hi all, 

 

I am trying to ensure the line editor in revenue cloud takes the correct currency from the quote.  

I currently have price book entries in GBP and in EUR.  

 

Currently on my GBP currency quotes it is still taking the EUR price entries in the line editor.  

 

I have set the currency in the pricing procedure and product discovery but it still takes the wrong currency entry.  

 

Does anyone know how to resolve this? 

 

Thanks!

 

Kind regards,  

 

Marie Olsen 

 

#Revenue Cloud  #Salesforce Revenue Cloud  #Currency

1 resposta
  1. 7 de out., 23:58

    Hi Marie,

    The line editor doesn't read the currency off the screen. It prices with whatever CurrencyIsoCode actually arrives in the context the procedure runs with. If that value comes through blank, pricing falls back to the corporate currency, and a GBP quote still grabs the EUR price book entry.

    A few things keep doing this even after the currency is set on the procedure.

    Check the quote itself, not the opportunity. If the quote was created while the opp was still EUR, the quote stays EUR.

    Existing lines keep the price book entry they were added with. Switching the quote to GBP doesn't swap those. Reprice them, or drop a new line on and see if that one comes in as GBP.

    Product discovery and the line editor can be calling a different procedure than the one you edited. Trace a GBP quote and look at the pricing input before it picks an entry. If it already says EUR there, the mapping that ran never got the quote currency.

    When the trace shows GBP going in and you still get the EUR entry, then the price book on that quote doesn't have a GBP entry for that product, and it's falling through.

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