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#Help토론 중인 항목 36개

Hello,  

 

I have hit a wall when it comes to deploying my agent as part of the Headless Use Case Trail. I keep getting the attached error message, can anyone advise?  

 

Thanks in advance  

Error Message - Headless Use Case: Use a Conversation to Build an Agent

 

 

 

#Help  #Trailhead Challenges  #Agentforce

답변 8개
  1. 10월 19일 오후 2:30

    Support were able to find a solution. I was advised to enable the Einstein Bot and relaunch my playground, worked perfectly and I was able to complete my AgentBlazer Innovator badge! 

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Hello Trailhead Support,

 

Module: Agent Customization with Flows

Unit: Add a Flow as an Agent Action

 

When I run the challenge check, I get this error:

"We can't find the Coral Cloud Booking Agent. Make sure you are attempting this challenge in a brand new Agentforce Playground that was created in this badge."

 

I created my org using the signup link provided for this module and completed the previous unit (Create an Agent-Ready Flow) in the same org. When I open App Launcher > Agentforce Studio > Agents, the Coral Cloud Booking Agent is not listed. Only Coral Cloud Experience Agent is available.

 

What I have already tried:

- Confirmed Einstein and Agentforce are enabled

- Refreshed and logged back in

- Checked both Agentforce Studio and Setup > Agentforce Agents

- Created a new org from the module's signup link

 

Could you please verify that my org was provisioned correctly and either restore the Coral Cloud Booking Agent or provide a working org so I can complete this challenge? 

 

#Trailhead Challenges  #Trailhead  #Help  #Help-trailhead

답변 1개
  1. 10월 20일 오전 5:39
    1. Navigate to the App Launcher and open Agentforce Studio (or go to Setup ➡️ Agentforce Agents).
    2. Locate the existing Coral Cloud Experience Agent and click into it.
    3. Look for a clone or new option to replicate the configuration.
    4. Set the new agent Name : Coral Cloud Booking Agent
    5. Ensure the API name automatically populates as Coral Cloud Booking Agent (or Coral_Cloud_Booking_Agent).
    6. Publish the newly named agent 
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Hello, 

 

I'm trying to complete this challenge but after I create the permission set "Manage Job Applications" I cannot locate these two items: 

 

  • Enable Job Application Object Permissions: Read and Edit
  • Enable Job Application Field Permissions: Assigned users can view all fields and edit all fields, except they can’t edit Position and Candidate.

 Based on the training, I should be able to search under the Permission Set and then 'Find Settings' but cannot locate. Any assistance would be helpful.  

 

#Help

답변 4개
  1. 10월 14일 오전 7:20

    Hi, make sure the org is created from link provided in the module. Secondly if the org has the data/configuration as mentioned in the module then you are in the right. There is no other way to validate it. 

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Hello, 

 

I'm trying to confirm that I've already added the Developer Edition org with sample data to my Trailhead account. Where can I locate this?  

 

I'm currently restarting the Data Security Badge and working on the Control Access to the Org section since I cannot figure out how to pass the Control Access to Fields section of this badge.  

 

#Help

답변 1개
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Hello, 

 

I'm working on this section, and I've created a new Permission Sets label of "Update Candidate Records" but when I try to search for "Candidates" in the Find Settings box, there are no results.  

 

What process am I missing here?  

Admin Intermediate - Data Security - Control Access to Fields

 

 

image.png

 

 

 

#Help

답변 1개
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Allison McElroy 님이 #Salesforce Admin에 질문했습니다

Some of my users have long email chains that they want to log in activities for a Client or an Opportunity. Is there a way to do this through the Salesforce extension without having to log every single email individually, or is there a way to log the full chain / conversation at once?  

 

We have the Gmail email integration and Salesforce extension for Google, for reference. 

 

#Salesforce Admin  #Outlook/Teams/Gmail  #Help

답변 1개
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Hello! 

 

I'm trying to complete this challenge:  

Create a Validation Rule

Create a validation rule that displays an error message and prevents users from creating or updating a contact for an account if the contact and account have different zip codes. Allow creating and updating contacts that have no associated account.

  • Create a validation rule:
    • Rule Name: Contact_must_be_in_Account_ZIP_Code
    • Operator: AND (return true if both conditions are true)
    • Define the two conditions that, combined, will show the error message:
      • The contact is associated with an account id
      • The contact mailing zip code is different than the account shipping zip code 

        Hint: Use the API names (

        MailingPostalCode and Account.ShippingPostalCode) and the <> (Not Equal) operator.
    • Enter an error message for the validation rule

 

But I keep getting this error message but I'm not sure how to fix my validation rule. I'm selecting through Insert Field Account > "ShippingPostalCode" but that doesn't seem to be correct.  

"

We can't find a reference to the account 'ShippingPostalCode' field in the validation rule."

 

Here is my Error Condition Formula currently that is wrong: 

AND ( 

 Id  <>  ShippingPostalCode  

) 

 

Any help would be greatly appreciated! 

 

#Help  #Trailhead Challenges

답변 8개
  1. 10월 5일 오후 9:03

    Thank you both!! I was able to complete the challenge with your guidance. 

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Rohan Bhavsar 님이 #Trailhead Challenges에 질문했습니다

I have "Standard Profile - No Acct Delete"

created in the Profile section, but im not able to select it on this screen, can someone help.  

 

#Trailhead Challenges #Trailhead #Salesforce Admin #Salesforce Developer #Help #Profiles #SetupWithAgentforceIm not able to see

답변 3개
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    10월 3일 오전 9:08

    Hello @Rohan Bhavsar

    you had probably used this playground for other modules, and created users while taking them. Deactivate this (these) useless active user(s) linked to former modules (setup > users > select a user and deactivate it) to free some licenses and be able then to create a new user. Create a brand new playground and take the challenge again if you are still stuck / unsure about the users to deactivate. 

    Eric

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Allan Couplin 님이 #Trailhead Challenges에 질문했습니다

Unable to get course marked completed. 

 

I keep receiving this message:  

We see you're using the Agentforce org from the quick start. But it's not prepared for agent deployment into Slack. Complete the steps from the quick start to ensure you can set up the agent.

 

Einstein is turned ON 

Einstein Bots are turned ON 

Agentforce Agents are turned ON 

Product Management Agent is connected to SLACK 

Org is Connected to Slack 

Connected Apps OAuth has been installed. 

Agent is live and running in my test environment.  

 

PHOTOS ATTACHED!!! 

 

In Slack, my Agent is viewable and accessible. Org shows connected in Slack.  

 

 

#Trailhead Challenges  #Trailhead  #Salesforce Developer  #Help

답변 2개
  1. 10월 2일 오후 8:28

    I tried deactivating and reactivating multiple times.  Create an enhanced bot.  Still getting the same error.   

     

    We see you're using the Agentforce org from the quick start. But it's not prepared for agent deployment into Slack. Complete the steps from the quick start to ensure you can set up the agent.

    Open a case for this.

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Archana Singh 님이 #Trailhead에 질문했습니다

Hello Trailblazer Community, 

 

I need urgent help from a community moderator or Salesforce support agent.

My Salesforce Developer Edition org was locked due to inactivity on 14 September. I am trying to log back in to reactivate it before the automatic 30-day deletion sweep happens in mid-October.

However, I am currently completely blocked by the security question loop ("City born in"), even though I know the answer. Because this is a free Developer Edition account, the standard Help Portal blocks me from submitting a support case online.

My Org Details:

  • Name: Archana Singh
  • Org ID: 00Dg5000005v2NE

Could a moderator or community manager please help escalate this to the support queue so an agent can manually trigger a password/security reset link to my registered email address? 

 

Thank you so much for your help! 

 

#Trailhead  #Help  #Urgent Support

답변 1개
  1. 9월 30일 오후 5:45

    Hi @Archana Singh

     

    Since your Developer Edition org is locked due to inactivity and you're stuck in the security-question loop, I recommend contacting Salesforce Customer Support and providing your Org ID (00Dg5000005v2NE) and registered email. Salesforce confirms that a DE org locked due to pending deletion may be reactivated by Customer Support.  

    https://help.salesforce.com/s/articleView?id=000386225&type=1&utm_sour

     

    Please contact Support as soon as possible, since the org can only be recovered within the applicable expiration window.  

    https://help.salesforce.com/s/articleView?id=xcloud.admin_de_org_expiration.htm&type=5&utm

     

    Hope this helps! 

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