#EAC토론 중인 항목 0개

I m trying to do POC on EAC (Einstein Activity Capture). I got access to O365. But when I m trying to connect Salesforce Inbox to O365 using email Id, I'm getting an error. Screenshot attached.

I get a pop-up message "Salesforce Inbox needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it."

My User is Non-Admin User and as per EAC even Non-Admin User can get connected to O365 and sync the events. Also what access Admin can give to Non-Admin User on O365 this is also not clear.

But why I'm getting this message. Screen Attached. Any help on this will be highly appreciated.

We have 360 Activities reporting enabled with Sales Cloud Einstein / Einstien Activity Capture. We also have email relay on with G-Suite. When a user sends a list email, that creates a list email/unified task AS WELL AS logs the email from their gmail account.

1) This effectively double-logs the list email on Unified Activities reports

2) I cannot figure out how to discern a list email in any Unified Activities/Unified Email reporting at all. All emails show simply as an email out, ie, a "From" email in a Users with Unified Activities report, the same as if the user sent the email conventionally.

How can I report on list emails sent using standard SF reporting?

#Sales Cloud Einstein  #Einstein Activities Capture  #EAC  #Email  #UnifiedAnalytics

I deleted the entered excluded internal domain and reset EAC but emails still aren't showing in activity timeline. How do I get these back? Also, is anybody having issues with analytics not tracking all emails? #EAC #Einstein Activities Capture

Inbox - MS 365 Events not showing up in "Today's Events" component

EAC is connected and functioning as expected.

We have successfully linked Salesforce to MS 365 and linked Outlook to Salesforce with the Outlook plug-in.

 Outlook calendar events are showing up in Salesforce Calendar as part of the Microsoft Outlook Calendar, separate from My Events.

There are events in the Outlook calendar in Salesforce.

On the Home page, the default Today's Events lightning component is empty as there are no events in My Events.

How do we get the Outlook events into the Today's Events lightning component? Is the only functionality to show Salesforce originating Events on the "Today's Events" component?

Thanks for any help you may have.

🎉  [Don't miss out] Upcoming Sales cloud webinar #Sales Cloud #Einstein Activity Tracking #Einstein Activity #EAC 

Getting Started: Sales Cloud: Set Up Einstein Activity Capture

Learn how to automatically record in Salesforce every sales-related email and meeting in Gmail or Exchange with Einstein Activity Capture. A Salesforce expert will cover how Einstein Activity Capture associates email and events to related Salesforce records and syncs events and contacts between Google or Microsoft accounts and Salesforce.

Premier and Signature Success Plan customers, request an individual follow-up after the session.

Date/Time: Monday, Apr 24, 11:00 AM Eastern Time 

Format: Virtual, Listen-Only Webinar 

REGISTER HERE: https://cs.salesforce.com/events/7013y000001zekVAAQ

Premier and Signature Success Plan customers can request an individual follow-up after the session (1:1 follow-up invitations will be sent after you complete the survey).

🎉  [Don't miss out] Upcoming Sales cloud webinar #Sales Cloud #Einstein Activity Tracking #Einstein Activity #EAC 

Getting Started: Sales Cloud: Set Up Einstein Activity Capture

Learn how to automatically record in Salesforce every sales-related email and meeting in Gmail or Exchange with Einstein Activity Capture. A Salesforce expert will cover how Einstein Activity Capture associates email and events to related Salesforce records and syncs events and contacts between Google or Microsoft accounts and Salesforce.

Premier and Signature Success Plan customers, request an individual follow-up after the session.

Date/Time: Monday, Apr 24, 11:00 AM Eastern Time 

Format: Virtual, Listen-Only Webinar 

REGISTER HERE: https://cs.salesforce.com/events/7013y000001zekVAAQ

Premier and Signature Success Plan customers can request an individual follow-up after the session (1:1 follow-up invitations will be sent after you complete the survey).

We setup EAC and our EVENTS stopped syncing all of a sudden. Turns out the Exchange Web Service connection no longer exists. How can I find how or when it stopped working??

TIA

@* Salesforce Einstein * #EAC #Einstein Analytics #Einstein Activity Tracking #Trailhead Challenges

For the latest video in my series on Einstein Activity Capture I'll run you through the setup process.

https://youtu.be/3FmkJ2Q12R0

@* Sales Cloud - Getting Started * @* Salesforce Administrators * @Salesforce Business Analysts @* Salesforce Platform * @Bhavin Patel @Trailblazer Community Cove @Architect Group, London, UK @Consultant Trailblazers @* Customer Success * @* EMEA Success Central * @* Lightning Now! *

#Sales Cloud Einstein #EAC #Salesforce Admin #Einstein Email Insights #Einstein Activity Tracking #Einstein Activity Tracking #Salesforce Platform