Urgent Support | Salesforce Trailblazer Community

2025年6月22日 11:10

Can someone from #Salesforce Support help. Check out Community on @trailhead #Trailhead https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000SXuEb0AL#Urgent Support #Urgent #Trailhead Support #Support

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I cannot access the Support Portal as it keeps showing the error message that I need to "connect to an org". My work email is already set-up on my profile account.

I cannot access the Support Portal as it keeps showing the error message that I need to "connect to an org". My work email is already set-up on my profile account. Is there another way to get in touch with Mktg Cloud support team? As I have production issue.

#Urgent Support

1 件の回答

Ines Garcia (get: Agile) Forum Ambassador
2024年3月25日 9:36
Hi Vernadette,
which support portal please? and are you the designated salesforce system administrator for your company?

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2019年7月23日 14:50

Hi, I need urgent support with adding a new user. We have created a company account for a single hotel and currently I am the only user. When I signed up I was told it was easy to add users but now I am trying to do it and it's all greyed out. I've trawled through the help pages but there is no information as to what I can do if, when I click "add new user" it's greyed out.

Please assist