Hi everyone,
I'm facing an issue with an OmniScript File Upload on an Experience Cloud site.
The file uploads successfully and a ContentVersion record is created. However, the Experience Site (guest/external) user is unable to retrieve or access the returned ContentVersion Id (vId) after the upload completes. In some cases, the upload appears successful, but the vId is blank or unavailable for subsequent steps in the OmniScript.
Our goal is to use the returned ContentVersion/ContentDocument information later in the flow to associate the uploaded document with a Case record.
Has anyone encountered this issue with OmniStudio File Upload components on Experience Sites? Are there any known limitations, sharing settings, guest user restrictions, or permissions required for external users to access the generated ContentVersion Id after upload?
Any guidance would be greatly appreciated.
Thanks!
#Omnistudio #Upload Files #Experience Cloud #Guest User
@Vijay Sadhu Seems like you're having a lot of trouble... we built sFiles
to help file management in Salesforce, where all the files are storaged in SharePoint. It has experience cloud support too, so all your guest users can easily upload, and access the files they need.
Having the sFiles setup on cases, the uploaded files would go directly into SharePoint and surface internally, automatically for your users - really pain free :D.