Soapbox Mailer App

1) None of us can find a Send button/link in Lightning. I found an old reference that said Send wasn't available in Lightning, but Picnet assures me it's been updated.

2) None of us can use the new Lightning e-mail template designs for Campaigns, just the old versions. Lightning e-mail templates do not show up when selecting.

The Soapbox version has been updated to 1.15. Picnet support figures it must be some permission(s) missing, but doesn't say which.

Guidance would be appreciated.

Anyone know how I might manipulate a long text area field in flow? Most functions don't support long text and it appears (not verified) that I can't do anything with a long text field without crashing. My hope was to read it in from an object, dissect it into a text collection (each small enough to work with), do some manipulation, then build back the long text element from the modified pieces, and write back. These long text fields are involved in something we do several times a week and editing them by hand is very error prone.

I have a subflow written long back that takes a string input (no designation inside flow on what type or how long) and breaks it up into a string collection. But the moment I try to pass in the long text field, it fails. Even when the string is short.

We're evaluating options for a new build, and one of the requirements is a mass email tool that would (ideally) be available in a partner community. Would this be possible with Soapbox Mailer?

Thanks!

Our non profit client has been using Vertical Response to mass email their contacts. They are looking for an alternative tool that is based in or has servers in the EEA. 

They currently use merge fields. Currently they use the 'Email Canvas' function, but would like the ability to create HTML emails.

Can anyone with experience make a recommendation? They haven't been paying for Vertical Response and would ideally like to keep budgets low. 

@Marketing Communications 

@Salesforce.org System Administrators 

@Nonprofit Success Pack 

how long does it take to implement Soapbox Mailer?

and is it reccomended?

Morning all!

I'm after some advice on (low cost) mass email solutions. I'd really appreciate any suggestions/experience of those you are currently using. I've looked a mailchimp but too costly based on volumes. Does anyone using soapbox mailer successfully?

Many thanks

Kieron

Love the mailer, but are starting the process of converting our users to the lightning experience.

Look around the support page and the power of us a bit and could not find notes on Soapbox Mailer and the Lightning Experience from post 2015.  https://support.picnet.net/hc/en-us/articles/114094068191-Is-Soapbox-Mailer-compatible-with-Salesforce-s-new-Lightning-Experience-

If we are looking to deploy Lightning but have a small number of users working with the mailer, is the suggestion still for those users to toggle back to the classic setup?

How should documents for email templates be handled with the conversion to files?

Thanks for the help.

Hello! I'm hoping you can help me. We're working on a membership drive and want to send each person who signs up to our email list a welcome letter. Can you tell me how I go about setting something like that up? I'm hoping to set some sort of trigger up so that the welcome email goes out to each new person who signs up to our email list. Thanks. 

How do I set up a trigger so that a welcome email goes out to each new person who signs up to our email list?

@Nonprofit Success Pack

@Salesforce.org System Administrators

@Nonprofit Hub

Hi all, thought I'd share something we're doing in case it is a help to others. I couldn't find any mention on the picnet support page of SB Mailer support for Google Analytics campaign tracking. I wanted link clicks to show in Google Analytics, grouped by campaign. We set up a process builder flow that, when triggered, updates the destination URL field with: 

([sbm__sbx_EmailLink__c].sbm__sbx_DestinationUrl__c) &

IF(RIGHT(([sbm__sbx_EmailLink__c].sbm__sbx_DestinationUrl__c), 1) ="/","",

"/") &

"utm_source=SBMailer&utm_medium=email&utm_campaign=" &

([sbm__sbx_EmailLink__c].sbm__sbx_Campaign__c.Id) &

"&utm_content=" &

SUBSTITUTE(([sbm__sbx_EmailLink__c].sbm__sbx_Campaign__c.Name)," ","%20")

That will take something like "https://ethnos.ca" and turn it into "https://ethnos.ca/utm_source=SBMailer&utm_medium=email&utm_campaign=7011200000162hWAAQ&utm_content=Campaign%20Name"