Hi Everyone,
I am setting up MCA and wanted to send a test email. However, when I go into Flows, the only Send Email options are the default ones (no access to MCA content). Similarly, when I create a campaign and go to add a Send Email flow, I get the following error "
We can’t find the default marketing workspace. Your Salesforce admin can help with that."I have created a Marketing CMS workspace with myself as the Admin/contributor.
Any idea as to why I am having trouble with this? It almost seems like MCA is not fully provisioned? I have all the Marketing Cloud and Data Cloud permissions sets on my user account as well as being a System Admin.
Thanks!
-Luke
Forum Ambassador François Perret (Bamsoo)
Hi Luke,
The default MCN Setup should create the create the Workspace on your Behalf.
You may try to recreate one using the following steps:
-> Go to the Content tab to access your CMS workspaces
-> Click on the Add Workspace button
-> Select Marketing, and click Next.
-> Select the Enhanced CMS Workspace option
-> Add the Name 'Content Workspace for Marketing Cloud'
-> Add the API Name "Default_Content_Workspace", and click Next.
-> Select your default language, and click Finish.
Hope this helps 😎
#SharingIsLearning #AgentforceMarketing #MarketingCloudNextFrançois.
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