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Hi Everyone, 

 

I am setting up MCA and wanted to send a test email. However, when I go into Flows, the only Send Email options are the default ones (no access to MCA content). Similarly, when I create a campaign and go to add a Send Email flow, I get the following error "

We can’t find the default marketing workspace. Your Salesforce admin can help with that." 

I have created a Marketing CMS workspace with myself as the Admin/contributor.  

 

Any idea as to why I am having trouble with this? It almost seems like MCA is not fully provisioned? I have all the Marketing Cloud and Data Cloud permissions sets on my user account as well as being a System Admin.  

 

Thanks! 

-Luke

2 réponses
  1. Forum Ambassador François Perret (Bamsoo)
    19 déc. 2025, 15:20

    @Luke Bright

     

    Hi Luke, 

    The default MCN Setup should create the create the Workspace on your Behalf. 

    You may try to recreate one using the following steps: 

    -> Go to the Content tab to access your CMS workspaces 

    -> Click on the Add Workspace button 

    -> Select Marketing, and click Next. 

    -> Select the Enhanced CMS Workspace option 

    -> Add the Name 'Content Workspace for Marketing Cloud' 

    -> Add the API Name "Default_Content_Workspace", and click Next. 

    -> Select your default language, and click Finish. 

     

    Hope this helps 😎 

    #SharingIsLearning #AgentforceMarketing #MarketingCloudNext

      

    François. 

     

    PS : In order other Trailblazers to be pointed directly the most helpful answer, please do not forget to click “Accept this answer” below it.

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