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Topics#Trailhead ChallengesQuestion de Roopa Sharma
Roopa Sharma (Cognizant) a posé une question dans #Trailhead Challenges
Hier, à 08:15

Salesforce Email

Hi All, 

 

When sending an email from Salesforce, hovering over a recipient in the To

 field displays only the person's full name and not their email address. 

 

Is there a way to configure Salesforce so that the recipient's email address is also visible when hovering over the name in the To field while composing or sending an email?

Thanks in advance for your help.

 

Please find the image below for a better understanding of my request. 

Salesforce Email

 

Thank you in advance  

 

 

#Trailhead Challenges #Salesforce Developer #Salesforce Admin #Trailhead #Salesforce

3 réponses
  1. Vishal Verma (Fluido)
    11 sept., 09:02

    Hi @Roopa Sharma -  It’s not possible through standard Salesforce configuration because the recipient hover tooltip in the Lightning Email Composer is part of Salesforce’s standard UI. 

    Salesforce doesn’t expose a setting or Email Action field configuration that lets an admin control what appears in that tooltip. You can configure the email fields such as To, CC, BCC, Subject, and Body, but not the content of the recipient hover popup. 

    So: 

    • Standard configuration: Not possible 
    • Flow: Cannot modify it 
    • Email Action settings: Cannot modify it 
    • Custom LWC: Possible, if you need the email address displayed on hover 

     

    The limitation is with the standard Lightning Email Composer UI, not with the Contact/Lead email field itself. 

     

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